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MS-Word 2003 Add-In Login Problem

marc1911
Champ in-the-making
Champ in-the-making
I've succesfully installed the MS-Word 2003 plugin into my MS-Office 2003 (Dutch version). When after configuring it I try to start it, I'm getting a login dialog that seems to stuck in some kind of a code execution loop. I'm not able to enter any login name and password at that moment because the plugin behaves erratic and it seems that it wants to enter something by itself. Spooky!! Weird ha? This are the settings I used to configure the plugin:

Webclient URL: http://19x.1xx.xxx.115:8080/alfresco/
WebDAV URL: http://19x.1xx.xxx.115:8080/alfresco/webdav/
CIFS server: \\19x.1xx.xxx.114\

Authentication: <blank
Password: <blank>

Ofcourse I tried it also with a valid password username combination.
I use the latest version of Alfresco Community Edition v2.1.0 on OpenSuse 10.2, use the Dutch version of MS Office 2003 and downloaded alle the MS plugins from Sourfeforge (http://sourceforge.net/project/showfiles.php?group_id=143373) in the section "Office Integration".

Before I forget, I also use a proxyserver to get out on the internet and because the Alfresco logo is in the dialog I always need to enter my proxy account. Could there be something wrong with the plugin on this front or perhaps with the dutch version of Office?
25 REPLIES 25

mikeh
Star Contributor
Star Contributor
Hi,

Try setting the CIFS server path to:
\\19x.1xx.xxx.114\Alfresco\

Thanks,
Mike

marc1911
Champ in-the-making
Champ in-the-making
Hi Mike,

Sorry, but your suggestion doesn't seem to help. Same problem as before. Erratric behaviour of the dialog persists.

Regards,

Marc

mikeh
Star Contributor
Star Contributor
Are you able to access the CIFS drive correctly?

i.e. if you do Start/Run (or Windows-R) then \\<ip address>\Alfresco does the explorer window show the CIFS drive?

I've seen Windows balk at accessing network drives using the IP address - you could also try the correct server name, e.g. \\server_a\Alfresco


Mike

pf
Champ in-the-making
Champ in-the-making
I have the same identical problem with the Add-in for Office 2003.

I installed Alfresco Community 2.1.0 on my PC with Windows XP Professional (http://localhost:8080/alfresco). It works fine when I try to login in from the web interface (IE or Firefox). Also WebDAV (http://localhost:8080/alfresco/webdav) and CIFS (\\MYPCNAME_A\alfresco) work properly. I am using the only default user (admin/admin).

Then I installed the Add-in for Office 2003. The installation process was successful; I opened Word2003 and clicked on the Alfresco plug-in.
After saving the settings the behavior is well described by marc1911 in his first post:

> I'm getting a login dialog that seems to stuck in some kind of a code
>execution loop. I'm not able to enter any login name and password at
>that moment because the plugin behaves erratic and it seems that it
>wants to enter something by itself.

I think this could be a bug …
Any suggestion or workaround would be appreciated!

Paolo

mikeh
Star Contributor
Star Contributor
Hi,

Thanks - I'll look into the problem.

In the meantime, the workaround would be to save the username and password in the configuration dialog.

Thanks,
Mike

marc1911
Champ in-the-making
Champ in-the-making
Hi Mike,

That doesn't work for me I'm afraid saving my username and password beforehand. I still have the erratic behaviour.

Regards,

Marc

tonytony
Champ in-the-making
Champ in-the-making
Hi,

Try setting the CIFS server path to:
\\19x.1xx.xxx.114\Alfresco\

Thanks,
Mike


Another work around (that will also work over the internet) is to map a drive to the alfresco FTP server (using a program like netdrive) and use the mapped drive letter as the cifs share.   (I couldn't get a direct mapping to the ftp space using ftp:192.xxx.xx.xxx/alfresco but I didn't try to hard either)

mikeh
Star Contributor
Star Contributor
Another work around (that will also work over the internet) is to map a drive to the alfresco FTP server (using a program like netdrive) and use the mapped drive letter as the cifs share.   (I couldn't get a direct mapping to the ftp space using ftp:192.xxx.xx.xxx/alfresco but I didn't try to hard either)

Unfortunately that won't work with the Office Add-in, as it makes calls directly to the server part of the CIFS interface in order to get an authentication ticket. This won't be supported over an FTP channel.

Webclient URL: http://19x.1xx.xxx.115:8080/alfresco/
WebDAV URL: http://19x.1xx.xxx.115:8080/alfresco/webdav/
CIFS server: \\19x.1xx.xxx.114\

I've just noticed that your IP addresses are different between the webclient/webdav URLs and the CIFS server. Is this just a typo or some kind of non-standard config you've set-up?

Did you have any luck accessing the CIFS drive by IP address?


Mike

mtom
Champ in-the-making
Champ in-the-making
I can confirm previous post.. there is a SEVERE bug in alfresco office integration add-in

The login page, embedded in office is ever looping..

I've found a very hard workaround…
manually disable any LAN connection, then the Add-in shows the usual IE error page
then click to the configuration link ancd BLANK the first setting: Webclient URL: http://<any>:8080/alfresco/

now save and reactivate LAN connection to the server then update the IE error page
thus, the login page shows up..


enter userame and pwd and the addin works well, until you close the office application


It is a very nasty bug after all…
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