IMAP Configuration for Remote Clients

[vrothenberg]

I'm experiencing problems when trying to set up Alfresco's IMAP repository control from a remote client. 

So far I've managed to set up IMAP functionality when directly on the localhost.  Everything works fine using the following settings in Thunderbird:

Server: domain.net
Port: 8143
User: admin
Connection security: None
Authentication: Password, transmitted insecurely

Alfresco-global.properties settings:

# Email Server properties
#————-
email.server.enabled=true
email.server.port=25
email.server.domain=domain.net
email.inbound.unknownUser=admin
email.server.connections.max=3
email.server.enableTLS=false

imap.server.enabled=true
imap.server.host=domain.net
imap.server.enabled=true
imap.server.port=8143
imap.server.attachments.extraction.enabled=false

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When connecting from another IP on the local network, or across the internet, Thunderbird times out.  I've tried all the security settings and still no progress.

I am also running Exchange on the same server, however it uses mail.domain.net and POP3 instead.  Didn't seem to conflict with the IMAP functionality locally. 

If anyone has any ideas on this I'd greatly appreciate it!

Thanks in advance,

Vince Rothenberg

[marcus_svensson]

Sounds like a firewall problem, perhaps the port you are trying to access is not open for external access? One way of testing this is to try to connect using telnet from another. If that works, then at least the port should be open.

You could also try changing email.server.domain=domain.net to use the external ip address of the server instead to rule out that this has something to do with the imap service listening at the wrong network interface.

[vrothenberg]

Appreciate the help.  Changing imap.server.host to 0.0.0.0 fixed the problem. 

[marcus_svensson]

Glad I could help, cheers!