if text contains special characters like{ ,:,] , no results

[sivaanagha]

Hi,
if text contains special characters like ( , ) ,[ , ],       
          { , }, :, ?, <, >,
no results are coming in search. tried with ISO9075.encode also but no luck.
is there any alternate approach to get the results.

Thanks,
Siva.

[mitpatoliya]

Hi Shiva,

Are you using Lucene query?
Post your query, that will give more details.

[sivaanagha]

Hi,
yes using Lucene query, please find the below query.

query generated for free text: (@cm\:content:broadband?  OR  @cm\:name:broadband?) AND PATH:"/app:company_home/cm:KPNGB/cmTAGING/cm:BASE/cm:ENGLISH/*" AND TYPE:"kb:kbContent" AND @cm\:from:[MIN TO NOW] AND @cm\:to:[NOW TO MAX]

Thanks,
Siva

[andy]

Hi

Use

@cm\:content:"broadband?" OR @cm\:name:"broadband?"

Andy

[mitpatoliya]

Yes shiva you need to put those text under double quotes rest of the query looks okey. Also use all the logical conditions carefully with AND OR and NOT.
Better to use as much as braces to clarify the logic and sequence of execution.