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Full screen view of attachment opened with Alfresco

pcuif
Champ in-the-making
Champ in-the-making
Good evening,

I'm facing an issue when using the Alfresco (2.0.1 (390)) app on iPad (iOS 7.1.2 or 😎 to view documents.
This issue can be reproduced everytime, no matter the size or the type of the file I want to view (PDF, PPTX, XLSX or whatever).

Let's imagine I receive a file as an attachment to a mail (for example), keep my finger on the attachment and select "Open in Alfresco". The file can be saved either on a server or in the "local files". I choose "Local files". The file is saved and I can see the preview. When I press the preview to switch to full screen, all I get is a blank page with the drawing indicating Alfresco is trying to "read" the file. I'm stucked with it and have only one option : kill the Alfresco app by double pressing the home button and removing it from the multi-task.

To be sure this problem is not due to some garbage in my document, I did the following test :

From an Alfresco server, I choose a document and open it full screen :  OK
I download the same document into my local files, disconnect from Alfresco server, switch my VPN off, restart Alfresco client on iPad, display the document in full screen mode : OK
I connect to Alfresco and email me the same document as an attachment. I also delete the document from the local files, quit and kill Alfresco app.
I then start Mail on the iPad, collect my own mail, press on the attachment, open it with Alfresco, save in Local files and ask for a fullscreen view : it hangs.

Any idea ?

Kind regards,
PhC.
4 REPLIES 4

gavinc
Champ in-the-making
Champ in-the-making
Thank you for letting us know about this problem, I have been able to reproduce this with your provided steps. As a result I have raised https://issues.alfresco.com/jira/browse/MOBILE-3054.

mikeh
Star Contributor
Star Contributor
Quick follow-up on this. The issue has been resolved and will be in v2.0.2 which is currently with our QA team. We'll make it available via the AppStore as soon as we can.

Thanks,
Mike

pcuif
Champ in-the-making
Champ in-the-making
Hi,
2.0.2 has just landed in may iPad and this is just to confirm that the bug is fixed. Many thanks for this fast answer.
regards,
PHC.

gavinc
Champ in-the-making
Champ in-the-making
Thanks for the confirmation.