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Failed to Login [SOLVED]

base-
Champ in-the-making
Champ in-the-making
I just installed Alfresco Enterprise Trial v4.1.5 on a Ubuntu 12.04 64bit VPS. After hours of diagnosing several problems related to domain resolution, I managed to have Alfresco Share working. However, when I authenticate with the default username and set password (during installation) I get the following:

<blockcode>
Failed to Login
The remote server may be unavailable or your authentication details have not been recognized.
</blockcode>

I have attached the Catalina log to this thread. I think I didn't leave a link on the internet discussing this problem left unchecked..

It's worth noting that during installation everything was left to default.

The Windows Server installation was way smoother.

<strong>Edit:</strong>

- Attached all relevant log files.
4 REPLIES 4

kaynezhang
World-Class Innovator
World-Class Innovator
I am afraid the error log you attached is no use.It has noting to do with authentication.
if your alfresco and share are not installed on the same server ,please make sure your endpoint-url value int share-config-custom.xml or share-config.xml point to your Alfresco Server location.
and default username and password are all "admin".

base-
Champ in-the-making
Champ in-the-making
Both alfresco and share are on the same server. I uploaded more relevant log files to the question.

kaynezhang
World-Class Innovator
World-Class Innovator
you'd better also upload share.log and alfresco.log which are by default in tomcat/bin.

base-
Champ in-the-making
Champ in-the-making
Ok, so problem solved.


ping `hostname`


You need to make sure that the hostname and ipaddress belong to your server and are mapped properly in
/etc/hosts


If they are different such as much case where the machine's domain is different than localhost you can change it as per the below:


sudo hostname <new hostname>


Make sure to add the entry to (in order for it to be permanent)

/etc/hostname