Hallo Dennis,
thanks for clarifying.
From my (current) personal perspective (trying out functionality) support matters much less than functionality.
Personally, I consider Office integration, Mobile Workdesk and Drag & Drop nice to have. I agree business role support is a very powerful (core) feature. Not including it heavily degrades the Community Edition. Technically, I wonder what exactly is missing and how Community Users could possibly work around that limitation. Using multiple role dedicated installations may a very basic approach for some scenarios.
At the end of the day, today I am wondering whether I have any use for the Community Edition - as a user and as a developer. Looks like this question boils down to whether I want case management limited to one role.
thanks
Andreas