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Cannot Add Tags to Documents in Document Library (Partially Fixed)

mkuritz
Champ in-the-making
Champ in-the-making
Hello,

I am a Network Administrator testing Alfresco for my organization for the first time. Everything is being done in the Alfresco 5.0b Community Edition Release, and I have tried installing each the Mac, Linux, and Windows versions of this software. On all three versions, with all file types, I get an error when trying to tag documents in the document library.

I am going to the properties of a document, clicking the 'Select' box under the 'Tags:' header, and getting a popup with an empty text box to add a new tag. When typing the name of the new tag in the text box and pressing the check-mark next to it to add the new tag, I get a simple popup that states the following:

"Failure. Could not create new Item."

I have tried everything I can think of, including adding all permissions and aspects to the documents I have tested. This is the case for the included 'Web Site Design Project' documents, and I have also created multiple sites and uploaded a bunch of different documents in each instance and still get the same thing. I tried searching this on the forums, but the term 'tag' brings back a huge amount of results and I couldn't find any forum posts with this error message.

Appreciate any help that can be offered as Alfresco definitely appears to have the potential to be a useful tool for us.

Thanks,
Matt

*After uninstalling and reinstalling the Windows version I am not getting this error anymore. It is still occurring on the Linux setup.
3 REPLIES 3

dpeterson119
Champ in-the-making
Champ in-the-making
I've recently installed the linux version of 5.0.b CE and have seen the same issue.  Trying to add tags to content, I receive the message "Could not create new item".  I have not dug into the log files on this one yet.  I have not attempted to uninstall/re-install as the previous user.

Centos 6.5 (final)
Java 1.7.0.67
Alfresco 5.0.b Community

jasonschroeder
Champ in-the-making
Champ in-the-making
We are testing upgrade of our existing Alfresco 4.0d environment and having the same issue as previous poster.  We are installed on Windows 2008 box with Mysql db.  We have noticed that Admin tools Tag manager and Site Manager fail as well.  We can access existing tags on sites but not create new ones

jaime_marcondes
Champ in-the-making
Champ in-the-making

We have same problem, tried many configurations with Tomcat and alfresco-global.properties. Log does not show anything about, only Firebug shows: 

"message" : "error.cannotCreateTag",

Alfresco 5.2.0 Community

Tomcat 7.0.68

Ubuntu 16.04 (i586)

Java 1.8.0_121

Thanks