an error occured on opening this document

[djnemo2]

Hi,

i already talked about this problem in another post but prefered to make another seperate post for it.
im on a Samsung galaxy tab 2 with android 4.2.2 with latest updated installed with polaris office(4.0 build 4.0.5005.28-FJ03) and alfresco community 4.2.e on server,
everytime im trying to open a favorite file for first time its okay But Next time…
alfresco opening polaris office but Office cannot open the file saying "An error occured while opening document" but when im unfavorite the file and favorite it again i can open and modify it.

But next time i have same problem!!!!

i check this path :
/sdcard/Android/data/org.alfresco.mobile.android.application/files/[address+username]/Synchro
*two favorite file!

i have something like(before any sync and i can open the file in office):
61fc698f-1d08-4084-8c14-2d945fbb9ae8;1.7  —>my xlsx files are inside it and i can open it
6d3cecf1-2b…………………….;1.9  —>my xlsx files are inside it and i can open it

i modified the first file and save it , alfresco sync to server:
Nothing change in folder!!

i tried to reopen te file it creates folder below
61fc698f-1d08-4084-8c14-2d945fbb9ae8;1.8   —>  ** Its Empty!!

*BUT if i remove start(unfavorite the file) and re favorite it it will download the file to
61fc698f-1d08-4084-8c14-2d945fbb9ae8;1.8
folder then i can open it!

i think i get all details that i see but if you need any more detail let me know,
and i guest thats why office cannot open the file!!


Thanks you

[djnemo2]

When i tried all i explained in first post with "alfresco 4.2.c community" on server i dont have this problem !
(with same hardware and software version on tablet)

[jm_pascal]

Aloah,

I think this behaviour has the same origin as the one described inside this issue https://issues.alfresco.com/jira/browse/MOBILE-2001
A fix has been applied and will be released as soon as possible.

Regards,

[djnemo2]

Thank you jm.pascal,

But when i tried with 4.2.c there was no problem and i can modify and sync it(on mode online) as many time as i want!

[djnemo2]

i just tested 1.3.1 but i still have problem
there is no crash be after syncing with server and creating a folder for new version of file, but do not copy file into the new created folder! or maybe something wronge in server side!

please tell me if there is a way that i can fix it!

My first test with alfresco community 4.2.c is passed,
But im sure there a bug or incompatibility with 4.2.e.

[jm_pascal]

Aloah,
Regarding the sync issue, could you use the url "alfresco/cmisatom" (service url) in your account configuration and redo your tests ?
Alfresco Community 4.2.e comes with the public API and when your alfresco account is configured with "/alfresco" it uses this new API.
With "alfresco/cmisatom" it uses the legacy one so the same as Alfresco 4.2.c
Thanks in advance for your help and your time.

[djnemo2]

jm.pascal You are my HERO
my first test passed i will test it more and more

THANK YOU VERY MUCH