ImageNow in AP with Colleague

[Henry_Boardman5]

I'm curious to hear how Colleague schools are using ImageNow (or not!) with their Colleague voucher, invoice, check processing. Operationally, Colleague drives the process so I don't think we need a lot of workflow action happening but we do want to have the documents available in ImageNow without creating a lot more work.

For instance, I've set up Email Agent so departments can email vouchers with the voucher number in the Subject field, which is used by an iscript in workflow to do the indexing. So that's a good start but now I feel like it would be helpful to see how others are doing this with Colleague.

[Tarik_Buxton]

Hi Henry,

We have a limited process related to indexing AP related documents. They are currently using the ImageNow printer along with an AppGetTree plan to index those documents. I think they are using VOUI for this. I see app plans for both VOUI and VRAI.

For the process you described, how are you indexing through the iscript? Are you generating text files from Colleague for the iscript or connecting by database?

[Henry_Boardman5]

The iScript connects to the database where we have a view that lets us run a simple query in the script to return the relevant info based on the voucher number.

[Rajib_Hussain]

We got a production issue, where the invoice approval app gives us a "Data Error" Unknown Error. 

Got to speak with Hyland support team , however could not get any solution.

Our invoice approval process is on halt due to this issue .

Let me know if any one of you had similar issues.

[Jono_Bowles]

We got a production issue, where the invoice approval app gives us a "Data Error" Unknown Error. Got to speak with Hyland support team , however could not get any solution. Our invoice approval process is on halt due to this issue . Let me know if any one of you had similar issues.

Hi Rajib! I am a member of our Product Management team here at Hyland. I will work with Hyland Technical Support to ensure your issue gets properly addressed. Look for communications soon. Thanks for your patience!