We are thrilled to announce the release of Hyland Agent Builder, which empowers organizations to design, deploy, and manage AI agents that automate complex, multi-step business processes.
With an intuitive point-and-click interface, Agent Builder enables both business users and developers to build and configure AI agents for content-driven tasks and decisions. By incorporating human oversight (human-in-the-loop), organizations can control risks associated with AI while realizing the value of automation and boosting human workforce productivity.
These agents leverage Hyland’s Content Innovation Cloud (CIC) integrations. For example, connecting directly to OnBase for content services and to Hyland Automate for process orchestration — to perform real-world actions across enterprise ecosystems. By autonomously invoking tools, analyzing content, and even collaborating with other agents, they streamline complex workflows end-to-end, reducing manual effort and accelerating business outcomes.
Ultimately, Hyland Agent Builder enables customers to scale AI-driven automation with governance and ease. By leveraging AI-ready data, these agents drive greater efficiency, productivity and innovation across the organization.
Create new AI agents to fit your use case — configuring the agent task with the needed content and resources OR pick from a catalogue, fine tuning and adapting your agent to unique needs.
For more information visit our product guide.
Key Features
Agent Management via REST APIs
A robust API layer enables organizations to create, update, version, and execute AI agents programmatically. This gives developers and system integrators full flexibility to embed agent functionality into any application or process.
- Build and deploy agents via REST API
- Execute agents on demand with structured inputs and receive consistent structured output
- Integrate seamlessly into external systems and workflows
No-Code Agent Configuration
For non-developers and business users, Agent Builder offers an intuitive, point-and-click interface to configure agents without writing a single line of code.
- Create, deploy and manage agents through a point and click user experience
- Set up inputs, outputs, and LLM configurations visually
Agent Lifecycle Management
Agent Builder 1.0 introduces foundational lifecycle features to support safe iteration and deployment:
Versioning (API-only)
- Create and manage multiple versions of an agent to support structured testing and phased rollouts.
Agent Testing Tools
- Test agent behavior before deployment by running inputs through different instructions or large language models.
- Evaluate responses and refine agent logic iteratively.
