Nuxeo Connexion to SMTP Google Mail - GMail

[snarf77_]

Hi all,

This post is a copy/paste of a community forum question I posted as I don't know the better place to ask. Sorry for double posting if this is raising problems to anyone.

I juste gave a new try to Nuxeo 5.5 using a fresh install on ubuntu server LTS and I'm not succeeding in configurating mail service (we use GoogleMail). I have seen a lot of related post and according to them my configuration seems to be correct (at least to me...):

nuxeo.notification.eMailSubjectPrefix="[Nuxeo]"
mail.smtp.host=smtp.gmail.com
mail.smtp.port=587
mail.smtp.usetls=true
mail.smtp.auth=true
mail.smtp.username=myuser@mycompany.com
mail.smtp.password=myuserpassword
mail.from=myuser@mycompany.com
mailservice.user=myuser@mycompany.com
mailservice.password=myuserpassword
mail.store.protocol=imap
mail.transport.protocol=smtp
mail.user=myuser@mycompany.com
mail.debug=true

Note: I have used this configuration on a mail client so I'm sure the credentials and settings are correct.

When I try to send an email notification (I use the email feature on one document to test it) I got the following warning in the /var/log/nuxeo/console.log (Is there somewhere else to check for logs (I have nothing in mail.log, syslog or any other nuxeo.log) (I have activated the mail.debug = true option)

2011-12-20 11:49:54,252 WARN [org.nuxeo.ecm.platform.ec.notification.NotificationEventLis tener] Failed to send notification email to 'recipient@company.com': javax.mail.AuthenticationFailedException: null

It seems to be a warning only but the e mail is never delivered.

Could this be an email settings problem or a java problem or whatsoever ? I really don't know how to troubleshoot this

Many thanks in advance

Snarf

[Benjamin_Jalon1]

In my case that works I have this configuration:

mail.from=no-reply@nuxeo.com
#mail.smtp.usetls=false
mail.smtp.usetls=true
#mail.smtp.host=localhost
mail.smtp.host=smtp.gmail.com
#mail.smtp.port=25
mail.smtp.port=587
#mail.smtp.username=anonymous
mail.smtp.username=bjalon@nuxeo.com
#mail.smtp.auth=false
mail.smtp.auth=true
#mail.smtp.password=password
mail.smtp.password= ... 
#mail.debug=false
mail.debug=true

I test it on 5.4.2, 5.5 and it works.

About the password, I had a problem that must be fixed since 5.4.3: https://jira.nuxeo.com/browse/NXBT-311

But maybe you have other special character not well escaped. If this is the case you can create a ticket into our JIRA.

[Edit] bug is still here so that may be your problem... So to escape & you must replace it into your nuxeo.conf by that

&

You can follow the bug here: https://jira.nuxeo.com/browse/NXP-5470

Once, I had a trouble like you since I change my password.

I see here to use this url:

https://www.google.com/accounts/DisplayUnlockCaptcha

Maybe it will work for you.

---

If you continue to have trouble maybe you can look into your logs sometimes messages are explicit. I let you looking this answer:

http://answers.nuxeo.com/questions/950/mail-debug-option

logs are into $NUXEO/log/server.log

For developers, I just want to explain that we are using the standard java mail library and you can look into our code that mail sends is made like that:

InitialContext ic = new InitialContext();
javax.mail.Session session = getSession();
(Session) ic.lookup("java:comp/env/Mail");

MimeMessage msg = new MimeMessage(session);

msg.setFrom(new InternetAddress(session.getProperty("mail.from")));
Object to = "bjalon@nuxeo.com";
msg.setRecipients(javax.mail.Message.RecipientType.TO,
        InternetAddress.parse((String) to, false));

... Build your message ...
javax.mail.Transport.send(msg);

[snarf77_]

Many thanks for answering.

Unfortunately I have no "&" character in the username I supplied. [edit] nor password [/edit]

I have a dash (-) in the e mail of the nuxeo user I want to send the email but I don't think this could be an issue.

I have a moment ago seen some post related to "external mail user" so I must say that the username used for authenticate against gmail is not a user declared in nuxeo (but the e mail recipient is of course a nuxeo user). Could this be a cause ?

At last, can anyone help me to understand the ajax fault and how to investigate that ?

Thank you

Snarf

[Florent_Guillau]

No there is no link between the Nuxeo users and the external mail user.

[Benjamin_Jalon1]

for ajax fault create another question...

[snarf77_]

I finally succeed in making it work if I use a credential like user@gmail.com. Using user@mycompany.com (with mycompany using gmail server for email service) it failed each time.

bjalon: Do you use bjalon@nuxeo.com as user to authenticate or is it only for the example ? as it seems for me to be the main root cause. it seems I will have to create a fake googlemail account just for nuxeo server to authenticate in my case.

Is there some known issues related to entreprise googlemail service against classical gmail account ?

Thank you

Snarf

[Benjamin_Jalon1]

Yes I test with my company mail account.

[snarf77_]

Yes I did that and the password can't be more simple ...

[Benjamin_Jalon1]

I had a trouble like you since I change my password.

I see here to use this url:

https://www.google.com/accounts/DisplayUnlockCaptcha

Maybe it will work for you.

[Tùng_Aroma]

I tried all the ways mentioned above but still cannot make it work to send out email notification.