A new chapter of collaboration, discovery and support begins today
We’re thrilled to welcome you to the new Hyland Community experience — your unified digital gateway to everything Hyland. Whether you’re a customer, partner or Hyland employee, this space was designed with one purpose: to make your work with Hyland easier, faster and more connected than ever.
Why we built this
Behind every product question is a mission-critical priority. Behind every support case is a person who wants to move forward. And behind every innovation is a community ready to share, learn and lead.
This new experience isn’t just a website refresh. It’s a reimagination of how you access content, engage with peers and interact with Hyland. From software downloads to implementation guides, from expert blogs to partner resources — you’ll find what you need within just a few clicks.
What you’ll find
- A personalized experience - See only what matters to you, based on your role, product ownership and preferences.
- Simplified navigation - A cleaner interface with streamlined access to support, documentation, events and training.
- One ecosystem, many paths - With access to platforms like Hyland University, Events, Support and Connect — all through a single Hyland ID.
What’s new for customers and partners
- Single support experience - access existing support cases from a single experience, or create a support case from a single page.
- Built for self-service - Community is at its most powerful when it interacts with other Hyland sites, so Community has a roadmap of self-service tools and integrations to make navigating Hyland even easier.
- Software downloads - A dynamic, curated view tailored to the products you own — no more hunting through outdated tables.
- Account details - Access the same information as legacy Community but from a single tabbed interface making it easier to identify your organization and solution information.
- Success paths: From Digital to Signature, access the level of support that fits your organization’s goals and growth stage.
- Status page - Submit a bug, follow our development, view the roadmap, or leave us some feedback. Our status section will keep you connected.
What comes next
This is just the beginning. As we evolve, your feedback will help shape what comes next. This launch marks the start of a new era — one that’s iterative, transparent and deeply connected to the needs of our users.
Welcome to the new Community. We’re glad you’re here.
