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Unable to login as default admin password

decibel83
Champ in-the-making
Champ in-the-making
Hi.
I installed Alfresco 3.4.d on Debian Lenny, and I can access to http://server:8080/alfresco, but I cannot login as admin/admin, I get the "Unable to login - unknown username/password" error.

Could you help me please?

Thank you very much!
Bye.
17 REPLIES 17

bakonings
Champ in-the-making
Champ in-the-making
Browsers tested:  Firefox and Internet Explorer with the same results.
I receive the login prompt on the share side, but when I try to login: "The remote server may be unavailable or your authentication details have not been recognized."  The error on the Explorer side is in my first post. I just tried the fqdn with the same results. I have confirmed the password to use in web-client-config.xml.

eswbitto
Confirmed Champ
Confirmed Champ
I had this same problem, but for me it had to do with the SSL certificate that I was using. I'm using CentOS 6.4 with Alfresco 4.2.c.

Alfresco has a wiki on creating your own certificate and using it with tomcat, but like I said in a previous post. I could never get it to work. I ended up using apache for the ssl connection.

gangadharjwala
Champ in-the-making
Champ in-the-making
Hi all after i restarted alfresco i am not able to logged in on Share dash board and i am getting "Your authentication details have not been recognized or Alfresco may not be available at this time." but i am able to logged in to alfresco.

Also i am not getting any error for this.

can any one help me out what is the reason and how can we solve this issue.

rjohnson
Star Contributor
Star Contributor
Share isn't running. There will be an error in either share.log or catalina.out (or both). Either it isn't loading or it is aborting shortly after it starts.

Hi Johnson,

In share logs i am getting following Error's

ERROR [org.alfresco.repo.content.transform.magick.AbstractImageMagickContentTransformerWorker] (ServerService Thread Pool – 73) ImageMagickContentTransformerWorker not available: 01010001 Failed to perform ImageMagick transformation:
Execution result:
   os:         Linux
   command:    ./ImageMagick/bin/convert /tmp/Alfresco/ImageMagickContentTransformerWorker_init_source_5706202593529567422.gif /tmp/Alfresco/ImageMagickContentTransformerWorker_init_target_6517030316904701978.png
   succeeded:  false
   exit code:  410
   out:
   err:        Cannot run program "./ImageMagick/bin/convert": error=2, No such file or directory.

ERROR [org.alfresco.repo.content.transform.RuntimeExecutableContentTransformerWorker] (ServerService Thread Pool – 73) Failed to start a runtime executable content transformer:
Execution result:
   os:         Linux
   command:    ./bin/pdf2swf -V
   succeeded:  false
   exit code:  1
   out:
   err:        Cannot run program "./bin/pdf2swf": error=2, No such file or directory.

Can you help me on that.

Well, ImageMagick and pdf2swf are not installed on your system or are installed in somehere other than the default. Is this a new install of 4.2 or has this problem just suddently occured on an previously working system?

That said, neither of these errors would stop share comming up as they are Alfresco errors. Do you have a share.log anywhere?

Hi jhonson.

here i am doing fresh installation.(here i am integrating alfresco to jboss-eap-6 for that i am deploying alfresco.war and share.war file in jboss).

now here i installed ImageMagick and pdf2swf in my OS and i have mentioned the same path in repository.properties file as below.

ooo.exe=/opt/openoffice.org3
ooo.user=${dir.root}/oouser
#img.root=./ImageMagick
img.root=/usr/local/ImageMagick-6.6.9-10
img.dyn=${img.root}/lib
img.exe=${img.root}/bin/convert
#swf.exe=./bin/pdf2swf
swf.exe=/usr/local/swftools-0.9.0/bin
swf.languagedir=.


than also i am not able to logged in to share dash board.

and here i am not able to getting share.log and alfresco.log files separately.can u please help me out how can i get that on jboss-eap-6 where i need to change the configuration for getting logs.

rjohnson
Star Contributor
Star Contributor
I don't use jboss, I'm on tomcat however I would expect that the set up is broadly the same. You need to look for files log4j.properties and you should find them in webapps/alfresco/WEB-INF/classes/ and webapps/share/WEB-INF/classes/ and in these you should find properties log4j.appender.File.File and this is where you set the file names you want to use for logging.