Tomcat startup and login exception (using Alpha2)

[wir33658]

Hi,

I did the "ant demo.setup" and it succeeded (at least the output from ant at the end).

But when I connect to the explorer or probe and tried to login in I get:

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:659)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)
   org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)
   org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)
   org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)
   org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417)

root cause

org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
   org.activiti.surf.ActivitiUserFactory.loadUser(ActivitiUserFactory.java:235)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
   org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:201)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:174)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:129)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:243)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:105)
   org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)
   org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)
   org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)
   org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)
   org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417)

root cause

org.springframework.extensions.surf.exception.UserFactoryException: Unable to create user - failed to retrieve user info: 
   org.activiti.surf.ActivitiUserFactory.loadUser(ActivitiUserFactory.java:186)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
   org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:201)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:174)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:129)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:243)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:105)
   org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)
   org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)
   org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)
   org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)
   org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417)
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In another topic (in this forum) some mentinoned that a reboot might help, so I did, but still the same problem. Without doing any thing (only restarting tomcat) the localhost…log says:

09.06.2010 09:34:47 org.apache.catalina.core.StandardContext listenerStart
SCHWERWIEGEND: Exception sending context initialized event to listener instance of class com.signavio.platform.listeners.EntryPoint
com.signavio.platform.exceptions.InitializationException: Platform boot failed!
   at com.signavio.platform.core.Platform.bootInstance(Platform.java:81)
   at com.signavio.platform.listeners.EntryPoint.contextInitialized(EntryPoint.java:61)
   at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3972)
   at org.apache.catalina.core.StandardContext.start(StandardContext.java:4467)
   at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
   at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
   at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:546)
   at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:905)
   at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:740)
   at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:500)
   at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1277)
   at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:321)
   at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
   at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
   at org.apache.catalina.core.StandardHost.start(StandardHost.java:785)
   at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
   at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
   at org.apache.catalina.core.StandardService.start(StandardService.java:519)
   at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
   at org.apache.catalina.startup.Catalina.start(Catalina.java:581)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
   at java.lang.reflect.Method.invoke(Method.java:597)
   at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
   at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
Caused by: java.lang.IllegalStateException: No match found
   at java.util.regex.Matcher.group(Matcher.java:468)
   at java.util.regex.Matcher.group(Matcher.java:428)
   at com.signavio.platform.core.impl.FsPlatformPropertiesImpl.<init>(FsPlatformPropertiesImpl.java:87)
   at com.signavio.platform.core.impl.FsPlatformInstanceImpl.bootInstance(FsPlatformInstanceImpl.java:61)
   at com.signavio.platform.core.Platform.bootInstance(Platform.java:77)
   … 25 more
09.06.2010 09:34:47 org.apache.catalina.core.StandardContext listenerStop
SCHWERWIEGEND: Exception sending context destroyed event to listener instance of class com.signavio.platform.listeners.EntryPoint
java.lang.NullPointerException
   at com.signavio.platform.core.impl.FsPlatformInstanceImpl.shutdownInstance(FsPlatformInstanceImpl.java:95)
   at com.signavio.platform.core.Platform.shutdownInstance(Platform.java:91)
   at com.signavio.platform.listeners.EntryPoint.contextDestroyed(EntryPoint.java:50)
   at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4011)
   at org.apache.catalina.core.StandardContext.stop(StandardContext.java:4615)
   at org.apache.catalina.core.StandardContext.start(StandardContext.java:4512)
   at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
   at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
   at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:546)
   at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:905)
   at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:740)
   at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:500)
   at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1277)
   at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:321)
   at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
   at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
   at org.apache.catalina.core.StandardHost.start(StandardHost.java:785)
   at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
   at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
   at org.apache.catalina.core.StandardService.start(StandardService.java:519)
   at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
   at org.apache.catalina.startup.Catalina.start(Catalina.java:581)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
   at java.lang.reflect.Method.invoke(Method.java:597)
   at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
   at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
09.06.2010 09:34:51 org.apache.catalina.core.ApplicationContext log
INFO: org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)
09.06.2010 09:34:51 org.apache.catalina.core.ApplicationContext log
INFO: Initializing Spring FrameworkServlet 'Spring MVC Dispatcher Servlet'
09.06.2010 09:34:57 org.apache.catalina.core.ApplicationContext log
INFO: org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)
09.06.2010 09:34:57 org.apache.catalina.core.ApplicationContext log
INFO: Initializing Spring FrameworkServlet 'Spring MVC Dispatcher Servlet'
09.06.2010 09:35:01 org.apache.catalina.core.ApplicationContext log
INFO: Initializing Spring root WebApplicationContext
09.06.2010 09:35:04 org.apache.catalina.core.ApplicationContext log
INFO: ContextListener: contextInitialized()
09.06.2010 09:35:04 org.apache.catalina.core.ApplicationContext log
INFO: SessionListener: contextInitialized()‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

So it looks like there is allready something wroing during startup.


To the modeller I could not even connect, I get "HTTP Status 404"

[davidcognite]

I've had that error a couple of times before. I don't quite recall the circumstances that caused it (I think I was switching between running the demo instance from a downloaded zip and running my dev instance from svn).

I was able to fix it by (IIRC) running:
   test.demo.teardown
and then
   test.demo.setup again.

HTH,
David.

[jbarrez]

I think I know the problem: I see that you are rebooting your system, why is that?

Because the users are stored in the H2 database that is also started when the demo setup runs. So you need tomcat AND the database.
Did you try without rebooting?

[deliche]

Dear David, dear Joram,
I reboot the system 'cause server fails the startup.
In fact, catalina.out says:
"30-lug-2010 16.32.19 org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-8080
30-lug-2010 16.32.19 org.apache.catalina.connector.Connector stop
GRAVE: Coyote connector has not been started"

BUT, after the complete reboot, I'm now able to login in Activiti pages.
Just to retype: ant demo.setup and, as suggested by Joram, I've Tomcat AND H2 BOTH running.
Thank you very much for your sharings

Davide

[nils1]

Hi guys,

I just looked at something similar with a colleague and noticed that providing false login credentials leads to a tomcat/HTTP 500 status message. I had to delete the cookies (alfLogin, alfUsername2 and JSESSIONID) to be able to reach the webapp again.

I tested this on the alpha 4 release and the cycle branch, but I suppose it is the same in the trunk.

Cheers,
Nils

For reference and search-ability, here is the error message displayed in the browser:

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:659)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)
org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)
org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)
org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)
org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417)

root cause

org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
org.activiti.surf.ActivitiUserFactory.loadUser(ActivitiUserFactory.java:235)
org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)
org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:201)
org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:174)
org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:129)
org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:243)
org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:105)
org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)
org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)
org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)
org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)
org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417)

root cause

org.springframework.extensions.surf.exception.UserFactoryException: Unable to create user - failed to retrieve user info:
org.activiti.surf.ActivitiUserFactory.loadUser(ActivitiUserFactory.java:186)
org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)
org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:201)
org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:174)
org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:129)
org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:243)
org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:105)
org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)
org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)
org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)
org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)
org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.26 logs.

[davidcognite]

Well spotted Nils. I'll take a look at this. For Ref: JIRA issue is ACT-81: http://jira.codehaus.org/browse/ACT-81 "Server error when entering incorrect authentication details"

[qwerty20]

Hi Guys,

I just would like to share my experience. I was able to view Activiti (Probe, Explorer, Modeler, and Cycle) on Alpha4 and Beta1 but after logging in I encountered the same errors above.
HTTP Status 500

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:659)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
……….

The fix for me was just to transfer the mysql-connector-java-5.1.13-bin.jar to apache-tomcat lib, and it worked for me.

More power for Activiti developers! 

[tombaeyens]

fixed in beta 2