Record Management Administrators group no found

[mcraven]

I started with a fresh Windows Server 2003 R2 installation. I then run the following installer:

Alfresco-Community-3.2r2-Full-Setup.exe‍

It completed successfully with no issues. Next I ran the Records Management installer:

AlfrescoRMCommunity-3.2r2-Setup.exe‍

Again no issues were encountered during installation. I then started the Alfresco server. Once the startup was complete I logged into Share using the Administrator account. I then go to customize my dashboard and add the Records Management Dashlet. When I save the customization the dashlet now appears on my dashboard. I next go the Admin Console and select Groups. There are only 2 groups present:

ALFRESCO_ADMINISTRATORS
EMAIL_CONTRIBUTORS‍‍

The is no Record Management Administrators group present. If I go back to my dashboard and select Management Console from the Records Management dashlet I get the following error message on the screen:

Access Denied - additional permissions are required to access this component.‍

What went wrong? How do I create or install the Records Management Administrators group?

Regards,
Mark C.

[rogerp]

See my RM 3.3. bad permissions post

[mcraven]

After creating a Records site the RM groups now appear. Everything working OK now.

Regards,
Mark C.

[sho]

Hi,

a small correction to the above solution:
After creation of the records management site, one has to execute "Load Test Data" in the RM dashlet. This will create the groups needed,

Regards

Sirikit

—
consultant ecm | ecm@dmc.de | http://www.dmc.de/ecm

[mcraven]

Actually I never loaded the test data. I did invite another user to join the RM site and that seemed to be sufficient.

Regards,
Mark C.

[carlos_miguens]

"Load Test Data" does not create the groups. Creating the site should create the groups for you.

[alejandrosl]

I've created the Records Management Site, but I still get message Access Denied - additional permissions are required to access this component. when trying to access the Management Console. If I go to the site, I find this long error message on the dashboard:

An error has occured in the Share component: /share/service/components/dashlets/docsummary.
It responded with a status of 500 - Internal Error.
Error Code Information: 500 - An error inside the HTTP server which prevented it from fulfilling the request.
Error Message: 04170005 Failed to load script 'classpath*:alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js': 04170004 TypeError: Cannot parse XML: Scanner State 24 not Recognized (file:/C:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js#6(eval)#1)
Server: Alfresco Spring WebScripts - v1.0.0 (Milestone 3 357) schema 1.000
Time: 17-may-2010 15:13:25
Click here to view full technical information on the error.
Exception: org.mozilla.javascript.EcmaError - TypeError: Cannot parse XML: Scanner State 24 not Recognized (file:/C:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js#6(eval)#1)
org.mozilla.javascript.ScriptRuntime.constructError(ScriptRuntime.java:3350)
org.mozilla.javascript.ScriptRuntime.constructError(ScriptRuntime.java:3340)
org.mozilla.javascript.ScriptRuntime.typeError(ScriptRuntime.java:3356)
org.mozilla.javascript.xmlimpl.XMLLibImpl.parse(XMLLibImpl.java:411)
org.mozilla.javascript.xmlimpl.XMLLibImpl.ecmaToXml(XMLLibImpl.java:433)
org.mozilla.javascript.xmlimpl.XMLObjectImpl.ecmaToXml(XMLObjectImpl.java:779)
org.mozilla.javascript.xmlimpl.XML.jsConstructor(XML.java:250)
org.mozilla.javascript.xmlimpl.XMLObjectImpl.execIdCall(XMLObjectImpl.java:570)
org.mozilla.javascript.IdFunctionObject.call(IdFunctionObject.java:127)
org.mozilla.javascript.BaseFunction.construct(BaseFunction.java:313)
org.mozilla.javascript.Interpreter.interpretLoop(Interpreter.java:3281)
org.mozilla.javascript.Interpreter.interpret(Interpreter.java:2394)
org.mozilla.javascript.InterpretedFunction.call(InterpretedFunction.java:162)
org.mozilla.javascript.ScriptRuntime.evalSpecial(ScriptRuntime.java:2280)
org.mozilla.javascript.ScriptRuntime.callSpecial(ScriptRuntime.java:2143)
org.mozilla.javascript.optimizer.OptRuntime.callSpecial(OptRuntime.java:165)
org.mozilla.javascript.gen.c18._c0(file:/C:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js:6)
org.mozilla.javascript.gen.c18.call(file:/C:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js)
org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:393)
org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:2834)
org.mozilla.javascript.gen.c18.call(file:/C:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js)
org.mozilla.javascript.gen.c18.exec(file:/C:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js)
org.springframework.extensions.webscripts.processor.JSScriptProcessor.executeScriptImpl(JSScriptProcessor.java:292)
org.springframework.extensions.webscripts.processor.JSScriptProcessor.executeScript(JSScriptProcessor.java:178)
org.springframework.extensions.webscripts.AbstractWebScript.executeScript(AbstractWebScript.java:966)
org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:86)
org.springframework.extensions.webscripts.PresentationContainer.executeScript(PresentationContainer.java:69)
org.springframework.extensions.webscripts.LocalWebScriptRuntimeContainer.executeScript(LocalWebScriptRuntimeContainer.java:203)
org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:318)
org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:177)
org.springframework.extensions.webscripts.WebScriptProcessor.executeBody(WebScriptProcessor.java:275)
org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:79)
org.springframework.extensions.surf.render.RenderService.processComponent(RenderService.java:468)
org.springframework.extensions.surf.render.RenderService.renderRawComponent(RenderService.java:970)
org.springframework.extensions.surf.render.bean.ComponentRenderer.body(ComponentRenderer.java:113)
org.springframework.extensions.surf.render.RenderService.renderRegionComponents(RenderService.java:827)
org.springframework.extensions.surf.taglib.RegionIncludeTag.doStartTag(RegionIncludeTag.java:36)
org.springframework.extensions.surf.render.TagService.execute(TagService.java:213)
org.springframework.extensions.surf.render.TagService.execute(TagService.java:148)
org.springframework.extensions.webscripts.FreemarkerTagSupportDirective.executeTag(FreemarkerTagSupportDirective.java:92)
org.springframework.extensions.webscripts.GenericFreemarkerTagDirective.execute(GenericFreemarkerTagDirective.java:121)
freemarker.core.Environment.visit(Environment.java:261)
freemarker.core.UnifiedCall.accept(UnifiedCall.java:126)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.MixedContent.accept(MixedContent.java:92)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.Environment.process(Environment.java:188)
freemarker.template.Template.process(Template.java:237)
org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:156)
org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:328)
org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:79)
org.springframework.extensions.surf.render.RenderService.processRenderable(RenderService.java:390)
org.springframework.extensions.surf.render.bean.ChromeRenderer.body(ChromeRenderer.java:49)
org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)
org.springframework.extensions.surf.render.bean.RegionRenderer.body(RegionRenderer.java:114)
org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)
org.springframework.extensions.surf.render.RenderService.startRegionRenderer(RenderService.java:779)
org.springframework.extensions.surf.render.RenderService.renderRegion(RenderService.java:723)
org.springframework.extensions.surf.render.PresentationUtil.renderRegion(PresentationUtil.java:134)
org.springframework.extensions.surf.taglib.RegionTag.doStartTag(RegionTag.java:101)
org.springframework.extensions.surf.render.TagService.execute(TagService.java:213)
org.springframework.extensions.surf.render.TagService.execute(TagService.java:148)
org.springframework.extensions.webscripts.FreemarkerTagSupportDirective.executeTag(FreemarkerTagSupportDirective.java:92)
org.springframework.extensions.webscripts.RegionFreemarkerTagDirective.execute(RegionFreemarkerTagDirective.java:122)
freemarker.core.Environment.visit(Environment.java:261)
freemarker.core.UnifiedCall.accept(UnifiedCall.java:126)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:179)
freemarker.core.Environment.visit(Environment.java:415)
freemarker.core.IteratorBlock.accept(IteratorBlock.java:102)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.MixedContent.accept(MixedContent.java:92)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:179)
freemarker.core.Environment.visit(Environment.java:415)
freemarker.core.IteratorBlock.accept(IteratorBlock.java:102)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.MixedContent.accept(MixedContent.java:92)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.Macro$Context.runMacro(Macro.java:164)
freemarker.core.Environment.visit(Environment.java:601)
freemarker.core.UnifiedCall.accept(UnifiedCall.java:106)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.IfBlock.accept(IfBlock.java:82)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.Macro$Context.runMacro(Macro.java:164)
freemarker.core.Environment.visit(Environment.java:601)
freemarker.core.UnifiedCall.accept(UnifiedCall.java:106)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.MixedContent.accept(MixedContent.java:92)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.Environment.visit(Environment.java:393)
freemarker.core.BodyInstruction.accept(BodyInstruction.java:93)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.MixedContent.accept(MixedContent.java:92)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.Macro$Context.runMacro(Macro.java:164)
freemarker.core.Environment.visit(Environment.java:601)
freemarker.core.UnifiedCall.accept(UnifiedCall.java:106)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.MixedContent.accept(MixedContent.java:92)
freemarker.core.Environment.visit(Environment.java:208)
freemarker.core.Environment.process(Environment.java:188)
freemarker.template.Template.process(Template.java:237)
org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:156)
org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:328)
org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:79)
org.springframework.extensions.surf.render.RenderService.processTemplate(RenderService.java:582)
org.springframework.extensions.surf.render.bean.TemplateInstanceRenderer.body(TemplateInstanceRenderer.java:124)
org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)
org.springframework.extensions.surf.render.bean.PageRenderer.body(PageRenderer.java:70)
org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)
org.springframework.extensions.surf.render.RenderService.startPageRenderer(RenderService.java:664)
org.springframework.extensions.surf.render.RenderService.renderPage(RenderService.java:641)
org.springframework.extensions.surf.render.PresentationUtil.renderPage(PresentationUtil.java:95)
org.springframework.extensions.surf.mvc.PageView.dispatchPage(PageView.java:349)
org.springframework.extensions.surf.mvc.PageView.renderView(PageView.java:290)
org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:136)
org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.alfresco.web.site.servlet.NTLMAuthenticationFilter.doFilter(NTLMAuthenticationFilter.java:185)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
java.lang.Thread.run(Thread.java:619)
Exception: org.springframework.extensions.webscripts.WebScriptException - 04170004 TypeError: Cannot parse XML: Scanner State 24 not Recognized (file:/C:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js#6(eval)#1)
org.springframework.extensions.webscripts.processor.JSScriptProcessor.executeScriptImpl(JSScriptProcessor.java:302)
Exception: org.springframework.extensions.webscripts.WebScriptException - 04170005 Failed to load script 'classpath*:alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js': 04170004 TypeError: Cannot parse XML: Scanner State 24 not Recognized (file:/C:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js#6(eval)#1)
org.springframework.extensions.webscripts.processor.JSScriptProcessor.executeScript(JSScriptProcessor.java:182)
‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

I've browsed the groups on the admin console and I find ALFRESCO_ADMINISTRATORS group with only the admin user, as it should be by default. If I click "Load Test Data" on the Records Management dashlet I get the pop-up error message Failed to import test data into Records Management Site.

Someone has any idea about what it may be wrong?

[carlos_miguens]

The sequence for setting up records management is as follows:

1. Install Records Management components


2. As admin add the Records Management dashlet to your dashboard


3. Create Records Management site from the RM dashlet


4. Add site creator (admin in this case) to Records Management Administrator Role


5. Setup complete
   1. Create file plan
   
   
   2. Add users
   
   
   3. Assign them roles
   
   
   4. Etc.

Regards

[alejandrosl]

Thanks Carlos, but I'm still getting the same errors. To install the Records Management componets, I've downloaded alfresco-dod5015-share.amp from http://dev.alfresco.com/downloads/nightly/dist/ (I'm using Alfresco Community 3.3G, Windows XP) and I've exploded it onto share.war by means of alfresco-mmt.jar , with Alfresco stopped. Before starting Alfresco, I've deleted the share folder in C:/Alfresco/tomcat/webapps. Then I follow your 2 and 3 steps, when I try to perform 4 I find that admin is already set as Administrator, and finally I get the errors described in my previous post.

EDIT: I was missing to explode alfresco-dod5015.amp onto alfresco.war, I've done it and now it seems to work fine. There is no error message and I was able to load test data, but I still get the message Access Denied - additional permissions are required to access this component. when I access to the Record Management Console. Do I still have to do something before? What I want to do is to create my own custom metadata.

[alejandrosl]

Solved. In Alfresco Online Help (http://www.alfresco.com/help/33/community/sharehelp/concepts/rm-admin-intro.html) I read

Users can only access the Management Console if they are members of the ALFRESCO_ADMINISTRATORS group

but actually is Records Management Administrator the group in which is needed to add admin as member.