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No puedo abrir otros Documentos tipo: Doc, xls, powerpoint o cualquier tipo de imagen.

Alfred2
Star Contributor
Star Contributor

Hola,

Recientemente hemos instalado Manualmente mediante zip alfresco share version 6.2 y alfresco conten app con angular, hasta aqui todo funciona bien, puedo conectarme, crear, subir y descargar hasta visualizar documentos. 

Tengo installado el libreoffice 6.3 mediante zip. 

El problema aqui es que solo puedo visualizar archivos pdf. Caulquier otro tipo de archivo o imagenes no puedo visualizarlos en alfresco ya sea tanto share o content App. 

Me gustaria saber si alguien tiene alguna guia que yo pueda entender para solucionar este problema.

Muchas Gracias. 

14 REPLIES 14

cristinamr
World-Class Innovator
World-Class Innovator

Buenos días.

Ojea esta incidencia para saber cómo incrementarlo: básicamente añades a tu java_opts los valores que menciona el archivo en la repsuesta de " Epurashu commented on 23 Dec 2019", reinicias y vuelves a hacer la prueba subiendo un archivo "grande".

Cuéntanos.

Un saludo.

--
VenziaIT: helping companies since 2005! Our ECM products: AQuA & Seidoc

WARN  [content.transform.AbstractContentTransformer2] [http-nio-8080-exec-7] Transformation of (Summary.pdf) has not taken place because the declared mimetype (application/pdf) does not match the detected mimetype (application/vnd.openxmlformats-officedocument.wordprocessingml.document).

Puedes ayudarme con este Warning ? 

2021-08-06 09:57:02,118  INFO  [admin.patch.PatchExecuter] [localhost-startStop-1] Checking for patches to apply ...

2021-08-06 09:57:02,489  INFO  [admin.patch.PatchExecuter] [localhost-startStop-1] No patches were required.

2021-08-06 09:57:02,505  INFO  [repo.module.ModuleServiceImpl] [localhost-startStop-1] Found 2 module package(s).

2021-08-06 09:57:02,541  INFO  [repo.module.ModuleServiceImpl] [localhost-startStop-1] Starting module 'alfresco-share-services' version 6.2.0.

2021-08-06 09:57:02,567  INFO  [repo.module.ModuleServiceImpl] [localhost-startStop-1] Starting module 'alfresco-trashcan-cleaner' version 2.3.

2021-08-06 09:57:02,579  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'fileServers' subsystem, ID: [fileServers, default]

2021-08-06 09:57:03,031  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'fileServers' subsystem, ID: [fileServers, default] complete

2021-08-06 09:57:03,031  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'imap' subsystem, ID: [imap, default]

2021-08-06 09:57:03,126  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'imap' subsystem, ID: [imap, default] complete

2021-08-06 09:57:03,126  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'email' subsystem, ID: [email, outbound]

2021-08-06 09:57:03,492  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'email' subsystem, ID: [email, outbound] complete

2021-08-06 09:57:03,493  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'email' subsystem, ID: [email, inbound]


@cristinamr wrote:

@Alfred2 wrote:

Acabo de subir ahora dos documentos uno es: pptx de powerpoint otro es xlsx de excel. y el error en los dos es: error Couldn't load preview. Unknown format.

En cambio con share solo puedo pdf nada mas.


Mira a ver los logs de Alfresco y de Share y dime qué te está poniendo.

sudo docker-compose logs -f --tail 500 alfresco

donde alfresco es el nombre del contenedor en docker (puedes hacer un sudo docker-compose ps para saber los nombres).

Intenta por favor pasarme los logs de la misma franja cuando hagas las pruebas, así podremos ver si hay algún error técnico por detrás. También a veces es muy útil parar alfresco, arrancarlo y reproducir los errores porque a veces el problema es a la hora de arrancar que falle algo.

Ve comentandome.



2021-08-06 09:57:03,544  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'email' subsystem, ID: [email, inbound] complete

2021-08-06 09:57:03,544  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'Subscriptions' subsystem, ID: [Subscriptions, default]

2021-08-06 09:57:03,562  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'Subscriptions' subsystem, ID: [Subscriptions, default] complete

2021-08-06 09:57:03,585  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'Synchronization' subsystem, ID: [Synchronization, default]

2021-08-06 09:57:03,635  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'sysAdmin' subsystem, ID: [sysAdmin, default]

2021-08-06 09:57:04,386  INFO  [service.descriptor.DescriptorService] [localhost-startStop-1] Alfresco JVM - v11.0.11+9-Ubuntu-0ubuntu2.18.04; maximum heap size 4516,000MB

2021-08-06 09:57:04,386  INFO  [service.descriptor.DescriptorService] [localhost-startStop-1] Server Mode :UNKNOWN

2021-08-06 09:57:04,387  INFO  [service.descriptor.DescriptorService] [localhost-startStop-1] Alfresco Content Services gestartet (Community). Aktuelle Version: 6.2.0 (r05dbaf43-b368) Schema 13.001. Ursprünglich installierte Version: 6.2.0 (r05dbaf43-b368) Schema 13.001.

2021-08-06 09:57:04,397  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'ActivitiesFeed' subsystem, ID: [ActivitiesFeed, default]

2021-08-06 09:57:04,671  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'ActivitiesFeed' subsystem, ID: [ActivitiesFeed, default] complete

2021-08-06 09:57:04,672  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'Replication' subsystem, ID: [Replication, default]

2021-08-06 09:57:04,686  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'Replication' subsystem, ID: [Replication, default] complete

2021-08-06 09:57:05,762  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'Messaging' subsystem, ID: [Messaging, default]

2021-08-06 09:57:08,512  INFO  [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'Messaging' subsystem, ID: [Messaging, default] complete

2021-08-06 09:57:12,214  INFO  [extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 374 Web Scripts (+0 failed), 518 URLs

2021-08-06 09:57:12,222  INFO  [extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 1 Package Description Documents (+0 failed) 

este es el estado de los servicios con su puerto.

Libreoffice

Postgres

Solr

Activemq

Tomcat

Content App 

Proto Recv-Q Send-Q Local Address           Foreign Address         State       User       Inode      PID/Program name    

tcp        0      0 127.0.0.1:8100          0.0.0.0:*               LISTEN      0          38458      3293/soffice.bin    

tcp        0      0 0.0.0.0:4200            0.0.0.0:*               LISTEN      1000       32678      3057/ng serve --ope       

tcp        0      0 127.0.0.1:5432          0.0.0.0:*               LISTEN      111        22579      1320/postgres       

tcp6       0      0 :::5672                 :::*                    LISTEN      0          26964      2447/java           

tcp6       0      0 :::8009                 :::*                    LISTEN      0          34383      3205/java           

tcp6       0      0 :::8080                 :::*                    LISTEN      0          34379      3205/java           

catalina.out Log

INFORMATION: ProcessManager implementation is LinuxProcessManager

Aug 06, 2021 9:43:24 AM org.artofsolving.jodconverter.office.OfficeProcess start

INFORMATION: Using original OpenOffice command: [/opt/libreoffice6.3/program/soffice.bin, -accept=socket,host=127.0.0.1,port=2022;urp;, -env:UserInstallation=file:///opt/alfresco/tomcat/temp/.jodconverter_socket_host-127.0.0.1_port-2022, -headless, -nocrashreport, -nodefault, -nofirststartwizard, -nolockcheck, -nologo, -norestore]

Aug 06, 2021 9:43:24 AM org.artofsolving.jodconverter.office.OfficeProcess start

INFORMATION: starting process with acceptString 'socket,host=127.0.0.1,port=2022,tcpNoDelay=1' and profileDir '/opt/alfresco/tomcat/temp/.jodconverter_socket_host-127.0.0.1_port-2022'

Aug 06, 2021 9:43:24 AM org.artofsolving.jodconverter.office.OfficeProcess start

INFORMATION: started process; pid = 25648

Aug 06, 2021 9:43:24 AM org.artofsolving.jodconverter.office.ManagedOfficeProcess$6 attempt

WARNUNG: office process died with exit code 81; restarting it

Aug 06, 2021 9:43:24 AM org.artofsolving.jodconverter.office.OfficeProcess start

INFORMATION: Using original OpenOffice command: [/opt/libreoffice6.3/program/soffice.bin, -accept=socket,host=127.0.0.1,port=2022;urp;, -env:UserInstallation=file:///opt/alfresco/tomcat/temp/.jodconverter_socket_host-127.0.0.1_port-2022, -headless, -nocrashreport, -nodefault, -nofirststartwizard, -nolockcheck, -nologo, -norestore]

Aug 06, 2021 9:43:24 AM org.artofsolving.jodconverter.office.OfficeProcess start

INFORMATION: starting process with acceptString 'socket,host=127.0.0.1,port=2022,tcpNoDelay=1' and profileDir '/opt/alfresco/tomcat/temp/.jodconverter_socket_host-127.0.0.1_port-2022'

Aug 06, 2021 9:43:24 AM org.artofsolving.jodconverter.office.OfficeProcess start

INFORMATION: started process; pid = 25657

Aug 06, 2021 9:43:25 AM org.artofsolving.jodconverter.office.OfficeConnection connect

se conecta perfectamente, pero todo lo que sea Windows: excel, powerpoint, word no lo abre, tampoco imagenes jpg, lo unico png si se abre en share y en content app. no se que tengo que hacer. 

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