topic Re: Cannot login, redirect loop in Nuxeo Forum

Cannot login, redirect loop

tankteam — Thu, 13 Jun 2013 17:51:54 GMT

Hi,

Windows 2008 Nuxeo 5.6

This happen suddenly after I did a Windows Update and restarted the server. I cannot login to Nuxeo using the correct ID and password. If I use a wrong password, it still will detect and display a wrong password message. I have tried to uninstall and reinstall Nuxeo with auto configure postgresql database option. Error message below are displayed.

Could anyone pls advice and help ASAP? This is very urgent and happen in production server. Thank you.

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Google Chrome:

This webpage has a redirect loop The webpage at http://localhost:8080/nuxeo/nxstartup.faces?conversationId=0NXMAIN41 has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

Firefox:

The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

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Re: Cannot login, redirect loop

tankteam — Fri, 14 Jun 2013 05:24:28 GMT

Anyone pls help. Or do you need the log file too? Thank you in advance.

Re: Cannot login, redirect loop

Anahide_Tchertc — Fri, 14 Jun 2013 09:33:37 GMT

Hi,

Server logs would help. This might be related to the postgresql install, see http://answers.nuxeo.com/questions/1434/fresh-install-leads-to-error-310-neterr_too_many_redirects-in-chrome

Re: Cannot login, redirect loop

Antoine_Cordier — Fri, 14 Jun 2013 10:13:21 GMT

Hello, this is just a workaround but if you want to login maybe you can follow this part of the documentation to define a virtualUser and access the UI http://doc.nuxeo.com/display/NXDOC/User+Management

I experimented this kind of behavior when testing and I never figured out exactly what was going on.

Re: Cannot login, redirect loop

tankteam — Fri, 14 Jun 2013 10:41:31 GMT

Hi,

Re: Cannot login, redirect loop

tankteam — Fri, 14 Jun 2013 11:33:32 GMT

here are the error log files

Re: Cannot login, redirect loop

tankteam — Fri, 14 Jun 2013 12:00:24 GMT

new info

Re: Cannot login, redirect loop

tankteam — Sat, 15 Jun 2013 17:04:28 GMT

your advice is appreciated. Please help. Thank you.

Re: Cannot login, redirect loop

tankteam — Sat, 15 Jun 2013 20:24:41 GMT

I have done more testing and suspect that my H2 folder database is corrupted. I reinstall a fresh nuxeo, then replace the following folders from old backup

Re: Cannot login, redirect loop

Benjamin_Jalon1 — Mon, 17 Jun 2013 10:23:41 GMT

Can you

Re: Cannot login, redirect loop

Peter_Groslouis — Fri, 25 Sep 2015 13:28:12 GMT

Hi,

We are getting a similar problem where users are not able to login. They are presented with the Login screen however when they login they get an error message saying: "This web page has a redirect loop".

We are running Nuxeo 6.0 on Linux with Java 1.7.0_06-b24 and 4GB heap size with an Oracle 11g database.

Restarting the server seems to work for about a week but now it is happening multiple times a day.

thanks Peter