topic Re: No thumnail or preview for PSD in Nuxeo Forum

No thumnail or preview for PSD

AlvinR_ — Thu, 24 May 2012 20:07:50 GMT

Nuxeo 5.5 on Mac OS X Lion server...

I've imported a PSD as a file into DAM and it won't show a preview or thumbnail image of the PSD file, then I tried as an image, didn't allow cause it wasn't a jpg, gif, png. Lastly I tried as a video and it didn't worth either! Here is what I see http://dl.dropbox.com/u/37922225/Capture.PNG - The first one that has the "OFFICE"thumbnail with file name "Click here" is a PSD, second one is an image "Hello World" and the last one "Laptop" is a PSD imported as a video. Any suggestions?

Re: No thumnail or preview for PSD

bruce_Grant — Thu, 24 May 2012 20:17:41 GMT

A few questions...

Re: No thumnail or preview for PSD

AlvinR_ — Thu, 24 May 2012 20:30:23 GMT

Thanks for the quick reply!

ghostscript @9.05_2
ImageMagick @6.7.6-7_0+q16
I'm new to the software, I don't know what to look for in the logs, I didn't see anything jumping out at me saying it was major. In the nuxeo-error.log the last error was on the 21st...

2012-05-21 16:11:05,596 ERROR [nuxeo-error-log] Request Attributes:

securityError : false nuxeo.disable.redirect.wrapper : true exception_message : incorrect data check stackTrace : javax.servlet.ServletException: javax.faces.FacesException: Error decode resource data at org.nuxeo.ecm.platform.ui.web.rest.FancyURLFilter.doFilter(FancyURLFilter.java:137) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.nuxeo.ecm.platform.wi.filter.WIRequestFilter.doFilter(WIRequestFilter.java:120) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.nuxeo.ecm.platform.web.common.requestcontroller.filter.NuxeoRequestControllerFilter.doFilter(NuxeoRequestControllerFilter.java:141) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.nuxeo.platform.login.web.LoginStackCleaner.doFilter(LoginStackCleaner.java:49) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.nuxeo.ecm.platform.web.common.exceptionhandling.NuxeoExceptionFilter.doFilter(NuxeoExceptionFilter.java:79) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.nuxeo.ecm.platform.web.common.encoding.NuxeoEncodingFilter.doFilter(NuxeoEncodingFilter.java:59) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454) at java.lang.Thread.run(Thread.java:680) Caused by: javax.faces.FacesException: Error decode resource data at org.ajax4jsf.resource.ResourceBuilderImpl.decrypt(ResourceBuilderImpl.java:627) at org.ajax4jsf.resource.ResourceBuilderImpl.getResourceDataForKey(ResourceBuilderImpl.java:369) at org.ajax4jsf.resource.InternetResourceService.serviceResource(InternetResourceService.java:156) at org.ajax4jsf.resource.InternetResourceService.serviceResource(InternetResourceService.java:141) at org.ajax4jsf.webapp.BaseFilter.doFilter(BaseFilter.java:488) at org.jboss.seam.web.Ajax4jsfFilter.doFilter(Ajax4jsfFilter.java:56)

at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.servlet.SeamFilter.doFilter(SeamFilter.java:158) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.nuxeo.ecm.platform.ui.web.rest.FancyURLFilter.doFilter(FancyURLFilter.java:131) ... 27 more Caused by: java.util.zip.DataFormatException: incorrect data check at java.util.zip.Inflater.inflateBytes(Native Method) at java.util.zip.Inflater.inflate(Inflater.java:238) at java.util.zip.Inflater.inflate(Inflater.java:256) at org.ajax4jsf.resource.ResourceBuilderImpl.decrypt(ResourceBuilderImpl.java:621) ... 37 more

user_message : an unexpected error occurred NuxeoExceptionHandlerMarker : true
I don't know where to download the hot fixes, I saw I need 7 applied, clicked the link, but the page it directed me too didn't have anything relating to downloading them? Is there a URL explaining how-to do it?

Thanks!

Re: No thumnail or preview for PSD

bruce_Grant — Thu, 24 May 2012 20:34:17 GMT

Can you paste your log file to dropbox? The error you show above is annoying but it's not the source of the issue.

Re: No thumnail or preview for PSD

AlvinR_ — Thu, 24 May 2012 23:17:53 GMT

I've applied hot fixes and it hasn't changed. PSD don't show preview of what it actually is in it.

Re: No thumnail or preview for PSD

bruce_Grant — Thu, 24 May 2012 23:29:24 GMT

How big is the PSD file?

Re: No thumnail or preview for PSD

AlvinR_ — Thu, 24 May 2012 23:55:53 GMT

PSD is 285KGB

Re: No thumnail or preview for PSD

AlvinR_ — Thu, 24 May 2012 23:56:45 GMT

Here are links to each log

Re: No thumnail or preview for PSD

bruce_Grant — Fri, 25 May 2012 00:09:40 GMT

can you send me the PSD? I will try on my system. I have fixed a number of DAM-related image and performance issues so I can at least test that it gets processed properly.

Re: No thumnail or preview for PSD

AlvinR_ — Fri, 25 May 2012 16:51:19 GMT

Let me know if you're able to find out, I'm puzzled why it won't show a thumbnail of the actual file and preview of what is in the file... http

Re: No thumnail or preview for PSD

bruce_Grant — Fri, 25 May 2012 17:32:09 GMT

I imported the PSD without issue. See http

Re: No thumnail or preview for PSD

AlvinR_ — Fri, 25 May 2012 18:07:09 GMT

Here is a list of local packages I have installed on mine, maybe I need to enable one of them?

Re: No thumnail or preview for PSD

bruce_Grant — Fri, 25 May 2012 18:52:44 GMT

What I did to fix this issue was make a custom contribution to override default office and image plugin filters. I changed the "order" attribute of OfficeFileImporter to 7 and the Imageplugin to 8. The contribution I'm using follows... (the classes associated with each plugin extend the default classes and override functions)

<?xml version="1.0"?>
<component name="com.concena.custom.dam.core.filemanager.plugins">
	<require>org.nuxeo.ecm.platform.filemanager.service.FileManagerService.Plugins</require>
	<require>org.nuxeo.dam.filemanager</require>
	<require>org.nuxeo.ecm.platform.picture.filemanager.contrib</require>

	<extension target="org.nuxeo.ecm.platform.filemanager.service.FileManagerService" point="plugins">
		<plugin name="OfficeFileImporter" class="com.concena.custom.dam.importer.DefaultFileImporterCustom" order="7">
			<filter>application/msword</filter>
			<filter>application/vnd.openxmlformats-officedocument.wordprocessingml.document</filter>
			<filter>application/vnd.openxmlformats-officedocument.wordprocessingml.template</filter>
			<filter>application/vnd.ms-word.document.macroEnabled.12</filter>
			<filter>application/vnd.ms-excel</filter>
			<filter>application/vnd.openxmlformats-officedocument.spreadsheetml.sheet</filter>
			<filter>application/vnd.openxmlformats-officedocument.spreadsheetml.template</filter>
			<filter>application/vnd.ms-excel.sheet.macroEnabled.12</filter>
			<filter>application/vnd.ms-excel.template.macroEnabled.12</filter>
			<filter>application/vnd.ms-excel.addin.macroEnabled.12</filter>
			<filter>application/vnd.ms-excel.sheet.binary.macroEnabled.12</filter>
			<filter>application/vnd.ms-powerpoint</filter>
			<filter>application/vnd.openxmlformats-officedocument.presentationml.presentation</filter>
			<filter>application/vnd.openxmlformats-officedocument.presentationml.template</filter>
			<filter>application/vnd.openxmlformats-officedocument.presentationml.slideshow</filter>
			<filter>application/vnd.ms-powerpoint.addin.macroEnabled.12</filter>
			<filter>application/vnd.ms-powerpoint.presentation.macroEnabled.12</filter>
			<filter>application/vnd.ms-powerpoint.template.macroEnabled.12</filter>
			<filter>application/vnd.ms-powerpoint.slideshow.macroEnabled.12</filter>
			<filter>application/vnd.sun.xml.impress</filter>
			<filter>application/vnd.sun.xml.impress.template</filter>
			<filter>application/vnd.oasis.opendocument.presentation</filter>
			<filter>application/vnd.oasis.opendocument.presentation-template</filter>
			<filter>application/vnd.sun.xml.calc</filter>
			<filter>application/vnd.sun.xml.calc.template</filter>
			<filter>application/vnd.oasis.opendocument.spreadsheet</filter>
			<filter>application/vnd.oasis.opendocument.spreadsheet-template</filter>
			<filter>application/vnd.sun.xml.writer</filter>
			<filter>application/vnd.sun.xml.writer.template</filter>
			<filter>application/vnd.oasis.opendocument.text</filter>
			<filter>application/vnd.oasis.opendocument.text-template</filter>
			<filter>application/pdf</filter>
			<filter>application/xml</filter>
			<filter>text/xml</filter>
			<filter>text/plain</filter>
			<filter>text/html</filter>
			<filter>application/xhtml+xml</filter>
			<filter>text/x-web-markdown</filter>
		</plugin>

		<plugin name="Imageplugin" class="com.concena.custom.dam.importer.customImagePlugin" order="8">
			<filter>image/jpeg</filter>
			<filter>image/gif</filter>
			<filter>image/png</filter>
			<filter>image/tiff</filter>
			<filter>image/bmp</filter>
			<filter>image/x-ms-bmp</filter>
			<!-- RAW images mime type -->
			<filter>image/x-canon-cr2</filter>
			<filter>image/x-canon-crw</filter>
			<filter>image/x-nikon-nef</filter>
			<filter>image/x-adobe-dng</filter>
			<filter>image/x-panasonic-raw</filter>
			<filter>image/x-fuji-raf</filter>
			<filter>image/x-sigma-x3f</filter>
			<filter>image/x-pentax-pef</filter>
			<filter>image/x-kodak-dcr</filter>
			<filter>image/x-kodak-kdc</filter>
			<filter>image/x-sony-sr2</filter>
			<filter>image/x-sony-arw</filter>
			<filter>image/x-sony-srf</filter>
			<filter>image/x-minolta-mrw</filter>
			<filter>image/x-olympus-orf</filter>
			<filter>image/x-raw-epson</filter>
			<filter>image/x-portable-pixmap</filter>
			<filter>image/raw</filter>
			<filter>image/x-raw</filter>
			<filter>application/illustrator</filter>
			<filter>image/photoshop</filter>
			<filter>application/postscript</filter>
		</plugin>

		<plugin name="DefaultFileImporter" class="com.concena.custom.dam.importer.DefaultFileImporterCustom" order="25">
			<filter>.*</filter>
		</plugin>
	</extension>
</component>

The contribution is made in an xml file and included in my Nuxeo IDE build process.

Re: No thumnail or preview for PSD

AlvinR_ — Fri, 25 May 2012 20:13:17 GMT

Forgive my ignorance bruce, where do I add/create this xml?

Re: No thumnail or preview for PSD

bruce_Grant — Fri, 25 May 2012 20:53:39 GMT

Sorry about that.

Re: No thumnail or preview for PSD

AlvinR_ — Wed, 30 May 2012 18:53:28 GMT

Thanks for the reply, how did you import the PSD, as an image or file?

Re: No thumnail or preview for PSD

AlvinR_ — Wed, 30 May 2012 20:58:02 GMT

I think has something to do with MySQL. I tried a new install with the default database service, put the XML file in the nxserver/config... it worked! With MySQL, put the file in nxserver/config, it shows nothing. Any suggestions of what may cause this issue using MySQL?

Re: No thumnail or preview for PSD

bruce_Grant — Wed, 30 May 2012 21:08:12 GMT

Well Nuxeo recommends not using MySql for the most part (see http

Re: No thumnail or preview for PSD

AlvinR_ — Wed, 30 May 2012 21:41:11 GMT

I found "We generally don't recommend to use MySQL (see Why avoid MySQL?)." Saw the listed reasons, I'm going to use the recommend SQL engine (postgresql) and I'll report back my results.

Re: No thumnail or preview for PSD

AlvinR_ — Thu, 31 May 2012 22:00:38 GMT

I've configured it with postgresql and it seems to be working correctly. It must of been MySQL the problem with not showing the preview and thumbnail. Thanks for the help bruce!