https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317304#M4305 <P>(converted to a new question from <A href="http://answers.nuxeo.com/questions/4794/)" target="test_blank">http://answers.nuxeo.com/questions/4794/)</A></P> <P>Sorry but the problem is solved alone. The instance is actually recorded and now we have access to hotfixes. Is there a delay between recording and taken into account?</P> <P>Thanks for your answer. But I have a problem ...</P> <P>I understand I have to update Nuxeo with hotfixes. Normally our Nuxeo is recorded and therefore we have access to hotfixes. But since that day we made ??the server, even if we record our Nuxeo instance, it doesn't take into account. So, we don't have access to hotfixe.</P> <P>For the upgrade, we have synchronised a non-registered Nuxeo with another serveur which was registered. Does the problem can come for that ?</P> <P><IMG src="https://connect.hyland.com/upfiles/Capture1_1.JPG" alt="alt text" /></P> <P>Thanks in advance</P> Tue, 22 Jan 2013 15:09:18 GMT delphine_ 2013-01-22T15:09:18Z https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317304#M4305 <P>(converted to a new question from <A href="http://answers.nuxeo.com/questions/4794/)" target="test_blank">http://answers.nuxeo.com/questions/4794/)</A></P> <P>Sorry but the problem is solved alone. The instance is actually recorded and now we have access to hotfixes. Is there a delay between recording and taken into account?</P> <P>Thanks for your answer. But I have a problem ...</P> <P>I understand I have to update Nuxeo with hotfixes. Normally our Nuxeo is recorded and therefore we have access to hotfixes. But since that day we made ??the server, even if we record our Nuxeo instance, it doesn't take into account. So, we don't have access to hotfixe.</P> <P>For the upgrade, we have synchronised a non-registered Nuxeo with another serveur which was registered. Does the problem can come for that ?</P> <P><IMG src="https://connect.hyland.com/upfiles/Capture1_1.JPG" alt="alt text" /></P> <P>Thanks in advance</P> Tue, 22 Jan 2013 15:09:18 GMT https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317304#M4305 delphine_ 2013-01-22T15:09:18Z https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317305#M4306 <P>Please give more details:</P> <UL> <LI>you have a registered server on which hotfix are installable,</LI> <LI>you copied that server onto another (non-registered) one,</LI> <LI>on that copy, hotfix are not installable?</LI> </UL> <P>Please explain what fails? Are there some errors in the logs?</P> <P>I suggest to use your Connect account to <A href="https://jira.nuxeo.com/browse/supnxp">get support for your specific case</A>.</P> Thu, 24 Jan 2013 13:00:39 GMT https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317305#M4306 Julien_Carsique 2013-01-24T13:00:39Z https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317306#M4307 <P>Si ça ne gène pas, je vais répondre en français ... (J'ai cliqué sur le lien mais j'obtiens une erreur de violation de permission.)</P> Thu, 24 Jan 2013 14:37:30 GMT https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317306#M4307 delphine_ 2013-01-24T14:37:30Z https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317307#M4308 <P>Oui, l'accès à SUPNXP est réservé aux clients Connect</P> Thu, 24 Jan 2013 15:52:45 GMT https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317307#M4308 Julien_Carsique 2013-01-24T15:52:45Z https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317308#M4309 <P>C'est lorsque je me connecte avec mes identifiants que j'ai cette erreur ...</P> Thu, 24 Jan 2013 15:56:25 GMT https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317308#M4309 delphine_ 2013-01-24T15:56:25Z https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317309#M4310 <P>Vous n'avez pas de support, seulement un contrat de base avec accès à la maintenance et à Studio, c'est pourquoi vous n'avez pas accès à Jira</P> Fri, 25 Jan 2013 17:16:51 GMT https://connect.hyland.com/t5/nuxeo-forum/hotfixes-unavailable-on-a-non-registered-nuxeo/m-p/317309#M4310 Thierry_Martins 2013-01-25T17:16:51Z