topic Re: Access Request to Nuxeo Docker Repository – Urgent Support Needed in Nuxeo Forum

Access Request to Nuxeo Docker Repository – Urgent Support Needed

vcanuel_idc — Mon, 05 May 2025 12:58:25 GMT

Hi,

I am desperately trying to contact support to get access to the Docker repository for Nuxeo.

I have tried every page and contact form possible without any answer (chat button does nothing, no European number, no answer from the contact form, got Access Denied on the support page...). So, can somebody from Hyland contact me?

Thanks.

Re: Access Request to Nuxeo Docker Repository – Urgent Support Needed

Chett_Carmichae — Mon, 05 May 2025 13:17:30 GMT

Hello,

If you are a Hyland customer with an active Nuxeo contract. Follow these instructions for creating a support ticket:

https://connect.hyland.com/t5/nuxeo-blog/upcoming-nuxeo-atlassian-migration-updates-and-actions/ba-p...

If you are *not* a Hyland customer with a Nuxeo contract, you cannot access the private docker image.

Re: Access Request to Nuxeo Docker Repository – Urgent Support Needed

vcanuel_idc — Mon, 05 May 2025 13:23:01 GMT

Hi,

That’s what I understood. Therefore, could someone from Hyland contact me to discuss a commercial offer, or at least provide us with a trial? Working with Docker/Kubernetes is a key requirement for us.

Re: Access Request to Nuxeo Docker Repository – Urgent Support Needed

Derick_Deleo — Mon, 05 May 2025 15:38:32 GMT

In order to get you in contact with someone who can help can you please provide the following information:

Full Name, Title, Company Name, Location, Email Adress

Once I have this information I can forward your request to someone who can help you.

Re: Access Request to Nuxeo Docker Repository – Urgent Support Needed

vcanuel_idc — Mon, 05 May 2025 15:47:55 GMT

Hi,
I don’t like to share private information on a public forum… Please contact me via my email (which is linked to my account) or via the PM function.