Cannot compute document thumbnail

Gabriel_A__de_S — Thu, 04 Feb 2021 12:32:30 GMT

I'm using nuxeo with docker, when I create a document with pdf, nuxeo fails to create a thumbnail, the following error occurs:

2021-02-04T09:20:07,314 WARN  [ThumbnailDocumentFactory] Cannot compute document thumbnail
org.nuxeo.ecm.core.convert.api.ConversionException: Thumbnail conversion failed
	at org.nuxeo.ecm.platform.thumbnail.converter.ThumbnailDocumentConverter.convert(ThumbnailDocumentConverter.java:88) ~[nuxeo-thumbnail-10.10.jar:?]
	at org.nuxeo.ecm.core.convert.service.ConversionServiceImpl.convert(ConversionServiceImpl.java:332) ~[nuxeo-core-convert-10.10.jar:?]
	at org.nuxeo.ecm.platform.thumbnail.converter.AnyToThumbnailConverter.convert(AnyToThumbnailConverter.java:77) ~[nuxeo-thumbnail-10.10.jar:?]
	at org.nuxeo.ecm.core.convert.service.ConversionServiceImpl.convert(ConversionServiceImpl.java:332) ~[nuxeo-core-convert-10.10.jar:?]
	at org.nuxeo.ecm.platform.thumbnail.factories.ThumbnailDocumentFactory.computeThumbnail(ThumbnailDocumentFactory.java:92) [nuxeo-thumbnail-10.10.jar:?]
	at org.nuxeo.ecm.core.api.thumbnail.ThumbnailServiceImpl.computeThumbnail(ThumbnailServiceImpl.java:99) [nuxeo-core-api-10.10.jar:?]
	at org.nuxeo.ecm.core.api.thumbnail.ThumbnailAdapter.computeThumbnail(ThumbnailAdapter.java:58) [nuxeo-core-api-10.10.jar:?]
	at org.nuxeo.ecm.platform.thumbnail.listener.UpdateThumbnailListener.processDoc(UpdateThumbnailListener.java:67) [nuxeo-thumbnail-10.10.jar:?]
	at org.nuxeo.ecm.platform.thumbnail.listener.UpdateThumbnailListener.handleEvent(UpdateThumbnailListener.java:137) [nuxeo-thumbnail-10.10.jar:?]
	at org.nuxeo.ecm.core.event.impl.AsyncEventExecutor$ListenerWork.work(AsyncEventExecutor.java:221) [nuxeo-core-event-10.10.jar:?]
	at org.nuxeo.ecm.core.work.AbstractWork.runWorkWithTransaction(AbstractWork.java:437) [nuxeo-core-event-10.10.jar:?]
	at org.nuxeo.ecm.core.work.AbstractWork.run(AbstractWork.java:357) [nuxeo-core-event-10.10.jar:?]
	at org.nuxeo.ecm.core.work.WorkHolder.run(WorkHolder.java:57) [nuxeo-core-event-10.10.jar:?]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_242]
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_242]
	at java.lang.Thread.run(Thread.java:748) [?:1.8.0_242]
Caused by: org.nuxeo.ecm.platform.commandline.executor.api.CommandException: Error code 1 return by command: convert -define registry:temporary-path=#{nuxeo.tmp.dir} -quiet -strip -thumbnail #{size} -background transparent -gravity center -format png -quality 75 #{inputFilePath}[0] #{outputFilePath}
convert-im6.q16: unable to read image data `/opt/nuxeo/server/tmp/magick-409oY_FD4xC3xp91' @ error/pnm.c/ReadPNMImage/1346.
  convert-im6.q16: no images defined `/opt/nuxeo/server/tmp/nxblob-7663601739992468709.png' @ error/convert.c/ConvertImageCommand/3258.
	at org.nuxeo.ecm.platform.commandline.executor.api.ExecResult.<init>(ExecResult.java:62) ~[nuxeo-platform-commandline-executor-10.10.jar:?]
	at org.nuxeo.ecm.platform.commandline.executor.service.executors.ShellExecutor.exec(ShellExecutor.java:82) ~[nuxeo-platform-commandline-executor-10.10.jar:?]
	at org.nuxeo.ecm.platform.commandline.executor.service.CommandLineExecutorComponent.execCommand(CommandLineExecutorComponent.java:173) ~[nuxeo-platform-commandline-executor-10.10.jar:?]
	at org.nuxeo.ecm.platform.thumbnail.converter.ThumbnailDocumentConverter.convert(ThumbnailDocumentConverter.java:81) ~[nuxeo-thumbnail-10.10.jar:?]
	... 15 more

Here is my docker compose:

version: '3.1'

services:
  nuxeo:
    container_name: local-nuxeo
    image: nuxeo:10.10
    restart: unless-stopped
    volumes:
      - /etc/hosts:/etc/hosts:ro
      - /etc/localtime:/etc/localtime:ro
      - /etc/timezone:/etc/timezone:ro
      - ./data:/var/lib/nuxeo/data
    ports:
      - 8500:8080
    environment:
      - NUXEO_DB_TYPE=postgresql
      - NUXEO_DB_HOST=[db-url]
      - NUXEO_DB_NAME=[db-name]
      - NUXEO_DB_USER=[db-user]
      - NUXEO_DB_PASSWORD=[db-pass]
      - NUXEO_PACKAGES=nuxeo-dam nuxeo-web-ui nuxeo-jsf-ui

How to solve this?

Re: Cannot compute document thumbnail

Gregory_Carlin — Thu, 11 Feb 2021 08:38:41 GMT

Hello,

I guess you should apply all hotfixes, this error rings me a bell.

Regards

topic Cannot compute document thumbnail in Nuxeo Forum

Cannot compute document thumbnail

Re: Cannot compute document thumbnail