topic Re: Gateway-Timeout Error during upload in Web-UI in Nuxeo Forum

Gateway-Timeout Error during upload in Web-UI

ssze_ — Mon, 01 Jul 2019 09:33:29 GMT

When uploading video file >8GB a gateway timeout error occurs after clicking the create button. The browser console shows the following message:;

Failed to load resource: the server responded with a status of 504 (Gateway Time-out) nuxeo-app.html:28198 Batch Execute operation failed: Error: Gateway Time-out

The UI provides the following message:

?These assets could not be created, either because the server could not be reached or some of the assets have problems. You can try to create them again, cancel, or retry later.

When I click cancel the files are correctly stored in the repository storage and the video documents appear in the UI after some time. When I click retry the document is create again (creating duplicates).

Is there a timeout setting to control the gateway timeout?

Re: Gateway-Timeout Error during upload in Web-UI

LaraGranite_ — Tue, 02 Jul 2019 17:52:27 GMT

Is there any information in the server.log file related to this? You can configure timeouts in nuxeo.conf, then restart Nuxeo for those changes to be effective. Here are the details for 10.10

Re: Gateway-Timeout Error during upload in Web-UI

ssze_ — Wed, 03 Jul 2019 10:01:33 GMT

Dear Lara,

Re: Gateway-Timeout Error during upload in Web-UI

LaraGranite_ — Wed, 03 Jul 2019 15:15:11 GMT

Maybe this one?