topic Re: Cut off is not working in Alfresco Forum

Cut off is not working

seraryunnie — Tue, 29 Aug 2017 12:22:45 GMT

Hello,Recently, I installed Records Management Community 2.6.I created a rule on my repository that, when renaming documents with a certain name, the documents are declared as archival documents.These archival documents are then transferred from "Unclassified Archival Records" to another file.As I t

Re: Cut off is not working

tpage — Fri, 13 Oct 2017 13:35:26 GMT

Hi Margaux,

I'm not sure exactly what's going wrong here. The log message suggests that the content is being declared as a record twice. Maybe your rule declares the document as a record, and then tries to move it to a record folder?

I tried to reproduce your scenario and everything seemed to work ok for me. I had the following:

Collaboration Site
- Folder
  - Rule
    - When name starts with "q"
    - Set property cm:name to "renamed.txt"
    - Declare as record
RM site
- Unfiled records
  - Rule
    - When record enters folder
    - File to record folder
    - Complete record
- Category
  - Retention schedule
    - Cut off immediately
    - Destroy 1 day after cut off
    - Applies to records (not record folders)
  - Record folder

When I upload a new document starting with "q" to my collaboration site folder then it is renamed, declared as a record, filed to the record folder and completed. This enables me to press the "cut off record" button to start the retention process.

I hope this is helpful, if not then please feel free to message me with more details of your problem.

Thanks!

Tom.

Re: Cut off is not working

kintu_barot — Mon, 03 Jan 2022 13:05:21 GMT

Is it possible to automate the 'cut off' of the records?

I can complete the record by the rule on the records folder under the rm site, but could not automate cut off.

I tried to setup the rule on the record folder and apply the rule which will perform 'complete event' action which is the part of the retention schedule to cutoff the record. But it does not work.

Re: Cut off is not working

kintu_barot — Mon, 10 Jan 2022 14:44:53 GMT

Just to update that 'Cut off' step is working well.

But the 'Destroy' step is not working when the time period is set as 'Immediately'.

Is this a bug in AGS?

Re: Cut off is not working

Overwerkt — Fri, 14 Jun 2024 13:21:16 GMT

We are having a similar issue in Alfresco Content Services v7.2.0 with Alfresco Governance Services v14.145. Anytime we have a cutoff step that is any variation of "Cut off immediately...", Alfresco does not cut the record off automatically or after the scheduled job for the RM disposition lifecycle runs. Users have to click on the Cut Off command manually in order for each record to be cut off. This is obviously not acceptable when a user uploads thousands of records that are then filed in the file plan.

I wish someone would respond to this thread and answer the question: Is this a bug? If yes, what is the workaround and is this fixed in a later version of AGS?

UPDATE 6/20/2024: Tried Cut Off of a record one day after record is filed (instead of immediately). Cut off does not run or execute in this case either.

Just to be clear, records with time-triggered retention schedules (not event-based) are not being automatically cut off, even though the scheduled job runs like clockwork every 5 minutes.

Re: Cut off is not working

Overwerkt — Wed, 24 Jul 2024 16:06:04 GMT

To Kintu_Barat: Destroying records immediately is a global system setting. If you want records destroyed immediately, you can have the system do it via the global setting, but it will apply to all records. Hyland strongly recommends not doing this.