topic Internal email settings to work w/ Office 365 in Alfresco Forum

Internal email settings to work w/ Office 365

scamby — Thu, 09 Feb 2017 19:47:45 GMT

I am in the middle of setting up the internal email settings in order for a folder in a test Alfresco site to be able to receive email when addressed to the added alias (as directed in Inbound SMTP configuration properties | Alfresco Documentation and Configuring inbound email | Alfresco Documentat

Re: Internal email settings to work w/ Office 365

afaust — Thu, 09 Feb 2017 23:08:58 GMT

As the name of the property states, it is meant for a domain name - not a host name. "smtp.office365.com" would be a host name and "office365.com" would be the domain of that. The value of the property must be the domain that is going to be used in the address to target an email to the Alfresco server. So if you intend for the Alfresco server to receive emails addressed to "my-folder-name@alfresco.gracemg.com" then the value would be "alfresco.gracemg.com" (your host name might be something completely different but can actually be identical).

The main issue here will be routing of emails from Office365 to the Alfresco server. I have worked with an Exchange based setup in the past which was setup to forward an email for a very specific mailbox to an Alfresco instance. In that case the specific mailbox "my-folder-name" on the primary domain "acme.com" (full address "my-folder-name@acme.com") was set up to relay to "my-folder-name@alfresco.acme.com". This was needed since not all clients could send emails directly to an "alfresco.acme.com" address due to firewalls and external vs internal DNS configuration.

If you have control over the public-facing DNS configuration of your domain and the Alfresco system is accessible by the origin SMTP server you may not have to configure anything in Office365. You would have to create a MX resource record for the domain "alfresco.acme.com" specifying the mail server host name, which would be the host name of your Alfresco server which in turn should have an AAAA or A record.

Re: Internal email settings to work w/ Office 365

scamby — Mon, 13 Feb 2017 14:31:05 GMT

I've gotten everything setup but I'm still not able to receive email in that folder. When sending from my Office 365 account it returns this error - Server at alfresco.gracemg.com (68.115.156.54) returned '450 4.4.316 Connection refused(Socket error code 10061)'. Sending a message from my Gmail account gives me this error - The response from the remote server was:
The recipient server did not accept our requests to connect. [alfresco.gracemg.com. 68.115.156.54: timed out]. My settings in the global properties file are;

email.inbound.enabled=true

email.server.enabled=true
email.server.port=2525
email.server.domain=alfresco.gracemg.com
email.inbound.unknownUser=anonymous
email.server.allowed.senders=.*

Re: Internal email settings to work w/ Office 365

afaust — Mon, 13 Feb 2017 15:06:16 GMT

Ok - but you are at least getting a timeout error. Is there any firewall that may be active and prevent connection on port 25? Ideally Alfresco should not bind directly to port 25 (which is a privileged port) and instead a firewall rule (i.e. via iptables) should forward any connection from port 25 to a non-privileged port that Alfresco binds to.

Re: Internal email settings to work w/ Office 365

scamby — Mon, 13 Feb 2017 16:41:30 GMT

According to our ISP that has been done (we are using port 2525);

I created the following VIPs

alfresco.gracemg.com to 172.16.1.24
68.115.156.54--> 172.16.1.24 (TCP: 2525 --> 2525)

alfresco.gracemg.com to 172.19.1.10
68.115.156.54 --> 172.19.1.10 (TCP: 2525 --> 2525)

and added them to policies on the Fortigate.