Link in Notify emails template not clickable

EjikeAlfie — Wed, 08 Oct 2025 14:09:06 GMT

Good day Folks,

The links in all the Notify emails templates in the various languages are not clickable. I would please like to know how I can fix this, so that users can click on the links.

Please find the script for the Notify emails template in English for preview.

<html> <head> <style type="text/css"></style> </head> <body bgcolor="#dddddd"> <table width="100%" cellpadding="20" cellspacing="0" border="0" bgcolor="#dddddd"> <tr> <td width="100%" align="center"> <table width="70%" cellpadding="0" cellspacing="0" bgcolor="white" style="background-color: white; border: 1px solid #aaaaaa;"> <tr> <td width="100%"> <table width="100%" cellpadding="0" cellspacing="0" border="0"> <tr> <td style="padding: 10px 30px 0px;"> <table width="100%" cellpadding="0" cellspacing="0" border="0"> <tr> <td> <table cellpadding="0" cellspacing="0" border="0"> <tr> <td> <img src="http://10.0.0.58:8080/share/res/components/images/page-64.png" alt="" width="64" height="64" border="0" style="padding-right: 20px;" /> </td> <td> <div style="font-size: 22px; padding-bottom: 4px;"> ${person.properties.firstName} <#if person.properties.lastName?exists> ${person.properties.lastName}</#if> has added a new content item, ${document.name}, in the ${document.siteShortName!""} site </div> <div style="font-size: 13px;"> ${date?datetime?string.full} </div> </td> </tr> </table> <div style="font-size: 14px; margin: 12px 0px 24px 0px; padding-top: 10px; border-top: 1px solid #aaaaaa;"> <p>Hi,</p> <p>${person.properties.firstName} <#if person.properties.lastName?exists> ${person.properties.lastName}</#if> has added a new content item, ${document.name}, in the ${document.siteShortName!""} site. </p> <p>Click this link to view the item:<br /> <br />${document.shareUrl}</p> <p>Sincerely,<br /> Alfresco</p> </div> </td> </tr> </table> </td> </tr> <tr> <td> <div style="border-bottom: 1px solid #aaaaaa;"> </div> </td> </tr> <tr> </tr> </table> </td> </tr> </table> </td> </tr> </table> </body> </html>

I look forward to hearing from anyone who can assist me.

Re: Link in Notify emails template not clickable

jesusmarmol — Tue, 14 Oct 2025 09:05:40 GMT

Hi.

You should wrap the share url in a link tag. Download the template and upload the modified one as a new version.

Re: Link in Notify emails template not clickable

EjikeAlfie — Wed, 15 Oct 2025 15:56:17 GMT

How do I do that?

Re: Link in Notify emails template not clickable

roberto_gamiz — Mon, 20 Oct 2025 18:28:42 GMT

Hello,

Out of the box email templates are stored on the repository folder:

Repository > Data Dictionary > Email Templates

The ones you are trying to change are in a subfolder call "Notify Email Templates".

To update them you only have to create a new versions of the contents in this folder.

Best Regards

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Link in Notify emails template not clickable

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Re: Link in Notify emails template not clickable