Online Trial Credentials Never Come

BD58 — Fri, 28 Mar 2025 21:37:18 GMT

Hello, I've signed up for the 14 day Alfresco online trial through this link: https://www.hyland.com/en/resources/alfresco-ecm-online

After completing the form I immediately received the email shown below to activate the trial:

After clicking the "Activate Now" link I came to the page below which states my trial version of Alfresco is being built and I should wait 2-3 minutes for the user credentials. Unfortunately, the user credentials never came. My partner tried the same thing with her email and got the same result. Please help!

Basil Dobek 403-464-1958

Re: Online Trial Credentials Never Come

angelborroy — Thu, 03 Apr 2025 06:01:24 GMT

Hi, thanks for reaching out!

We're currently investigating the issue with the 14-day Alfresco online trial, thank you for bringing it to our attention. It seems there might be a delay or glitch in the provisioning process, and we apologize for the inconvenience.

In the meantime, you can still explore and test Alfresco using alternative methods. One of the easiest and most flexible ways is through the Alfresco Community Docker Extension, which allows you to spin up a full environment locally using Docker Desktop. You can try it directly here: https://hub.docker.com/extensions/angelborroy/alfresco-extension

All the source code and configuration details are available in the GitHub repository: https://github.com/alfrescoLabs/alfresco-docker-extension

For more options and details about the latest Community Edition release, check out:
https://connect.hyland.com/t5/alfresco-blog/alfresco-community-edition-25-1-release-notes/ba-p/488186

Let us know if you need help getting started or have any questions, we’re happy to assist!

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Online Trial Credentials Never Come

Re: Online Trial Credentials Never Come