topic Re: "communication failure" Error in Alfresco Forum

"communication failure" Error

upforsin — Wed, 29 Sep 2021 12:29:26 GMT

Hello,

I'm using Alfresco Community 6.1 with Keycloak. It's all working fine but from time to time after I leave my PC for a longer period of time I get a "communication failure" Error displayed in Alfresco Share. When I refresh the page I am redirected to the login page (because the auth token has expired) but it should auto-redirect me instead of displaying the error.

I noticed this error comes from the handleTransactionResponse() method in the connection.js file, YUI library. Is there a way to override this method to add the location.reload() line? Or is there any better solution?

Re: "communication failure" Error

afaust — Fri, 01 Oct 2021 10:00:36 GMT

Normally, there should already be a default handling of 401 response errors from Share / the backend to reload the page, which should give you the login page. Since I have never used Alfresco's default Keycloak integration (which I consider to be naiive / too minimalistic), I don't know whether they managed to mess something up handling this kind of error, so that a 401 of the backend is masked somehow to the client, resulting in the 401 handling not being triggered.

Re: "communication failure" Error

upforsin — Sat, 02 Oct 2021 09:49:59 GMT

Well, sometimes it redirects me directly but sometimes when i.e. PC is wakened up from sleep mode and the token has expired it just shows the error so it must be some kind of a bug.

Anyway, do you know how can I inject the small piece of code which would reload the page? I do not want to override the whole YUI library package just to change one method.

And to be honest, I'm using your alfresco-keycloak addon - it's really great! And I'm looking forward to your Tech Talk Live soon

Re: "communication failure" Error

ankitmodi89 — Mon, 04 Oct 2021 06:41:43 GMT

Can @afaus help ?

Need immediate paid technical support for Alfresco community edition :

https://hub.alfresco.com/t5/alfresco-content-services-forum/how-to-access-alfresco-community-edition-repository-from-windows/m-p/309577#M25639

Re: "communication failure" Error

upforsin — Mon, 04 Oct 2021 07:30:19 GMT

@ankitmodi89 Nice spamming 6 threads with the same question in the last 24h.

It's a community, everyone's here because of the will to help others. For customers with paid support I believe there is another place (Jira?).