Authentification Failure

smsidibe — Tue, 28 Sep 2021 14:38:10 GMT

Since this morning i'm unable to login ALfresco Content Services,having this error message :

2021-09-28 13:12:00,023 ERROR [solr.tracker.AbstractTracker] [org.alfresco.solr.AlfrescoCoreAdminHandler@38b919d6_Worker-4] Tracking failed
java.net.ConnectException: Connexion refusée (Connection refused)
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:472)
at sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:153)
at org.alfresco.encryption.ssl.AuthSSLProtocolSocketFactory.createSocket(AuthSSLProtocolSocketFactory.java:168)
at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
at org.alfresco.httpclient.AbstractHttpClient.executeMethod(AbstractHttpClient.java:135)
at org.alfresco.httpclient.AbstractHttpClient.sendRemoteRequest(AbstractHttpClient.java:111)
at org.alfresco.httpclient.HttpClientFactory$HttpsClient.sendRequest(HttpClientFactory.java:408)
at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1178)
at org.alfresco.solr.tracker.ModelTracker.trackModelsImpl(ModelTracker.java:256)
at org.alfresco.solr.tracker.ModelTracker.trackModels(ModelTracker.java:214)
at org.alfresco.solr.tracker.ModelTracker.doTrack(ModelTracker.java:174)
at org.alfresco.solr.tracker.AbstractTracker.track(AbstractTracker.java:190)
at org.alfresco.solr.tracker.TrackerJob.execute(TrackerJob.java:54)
at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)

Re: Authentification Failure

abhinavmishra14 — Tue, 28 Sep 2021 15:10:55 GMT

Restart the server and check the logs from the startup, it looks like alfresco service did not start properly. Something might have broken

Re: Authentification Failure

smsidibe — Tue, 28 Sep 2021 15:18:02 GMT

The server starts properly what I have shared is the logs after starting it

Re: Authentification Failure

abhinavmishra14 — Tue, 28 Sep 2021 16:29:30 GMT

Logs clearly indicates that solr is unable to communicate with alfresco . Just the error itself will not help figure out the root cause. Restart all services and tail all the logs to see if you can find anything.

Check if TLS is configured properly, take a look at the alfresco.log, solr.log and catalina.out and see if you can get more info;

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