topic Re: ACS Licenses in Alfresco Forum

ACS Licenses

Zahra_Khan — Mon, 01 Feb 2021 15:59:25 GMT

Hello,

Elixir had an Alfresco portal login before merging with Hyland - where can I find Elixir's portal where paid licenses are available for download? Or a license generation request can be made?

Thank you.

Re: ACS Licenses

afaust — Tue, 02 Feb 2021 14:05:00 GMT

As far as I know, everyone with Support portal access should have received communication via email about the migration of the support portal to community.hyland.com

I would assume that new site supports the same kind of support requests as the old platform did, but since I am neither a partner nor have access to any of my customer's support accounts, cannot check that myself.

Re: ACS Licenses

EddieMay — Tue, 02 Feb 2021 16:17:34 GMT

Thanks @afaust - all customers should be able to access Hyland support by visiting their Alfresco ID portal, where they Hyland Community tile is visible.

HTH