topic Re: Share login does nothing in Alfresco Forum

Share login does nothing

FBoros — Mon, 01 Feb 2021 12:59:34 GMT

I've installed ACS community version 6.2 using this guide. I can succesfully launch Alfresco on "http://192.168.120.130:8080/alfresco/" and login to it using admin account. I can also access "http://192.168.120.130:8080/share/page/", but when I try to log in with (admin/admin), the page just refreshes and nothing happens. When I use incorrect login info, the page informs me that authentification details haven't been recognized, so I assume that share can communicate with DB just fine.

I don't know whether this relates, but I needed to disable CSRFPolicy before by placing this in share-config-custom.xml

<config evaluator="string-compare" condition="CSRFPolicy" replace="true">
<properties>
<referer>http://192.168.120.130:8080/.*</referer>
<origin>http://192.168.120.130:8080</origin>
</properties>

I checked log for alfresco, share and catalina and there is no error.

Information from Alfresco admin console:

My alfresco-global.properties:

#
# Custom content and index data location
#
dir.root=/opt/alfresco-6.2.2./alf_data

#
# Sample database connection properties
#
db.username=alfresco
db.password=alfresco
db.name=alfresco
db.pool.max=275

#
# Choose DB connection properties for your database, e.g. for PostgreSQL
#
db.driver=org.postgresql.Driver
db.url=jdbc:postgresql://localhost:5432/alfresco

#
# URL Generation Parameters (The ${localname} token is replaced by the local server name)
#-------------
alfresco.context=alfresco
alfresco.host=192.168.120.130
alfresco.port=8080
alfresco.protocol=http
share.context=share
share.host=192.168.120.130
share.port=8080
share.protocol=http

# encryption
solr.secureComms=none
index.subsystem.name=solr6

# ssl encryption
encryption.ssl.keystore.location=${dir.keystore}/ssl.keystore
encryption.ssl.keystore.type=JCEKS
encryption.ssl.keystore.keyMetaData.location=
encryption.ssl.truststore.location=${dir.keystore}/ssl.truststore
encryption.ssl.truststore.type=JCEKS
encryption.ssl.truststore.keyMetaData.location=

# secret key keystore
#configurationencryption.keystore.location=${dir.keystore}/keystore
#encryption.keystore.keyMetaData.location=
#encryption.keystore.type=JCEKS
solr.host=localhost
solr.port=8983
solr.port.ssl=8983

local.transform.service.enabled=false

### Initial admin password ###
alfresco_user_store.adminpassword=209c6174da490caeb422f3fa5a7ae634

alfresco-pdf-renderer.root=/opt/alfresco-6.2.2./alfresco-pdf-renderer
alfresco-pdf-renderer.exe=${alfresco-pdf-renderer.root}/alfresco-pdf-renderer
alfresco-pdf-renderer.url=http://192.168.120.130:8090/

jodconverter.officeHome=/opt/alfresco-6.2.2./libreoffice/libreoffice6.4

Re: Share login does nothing

Giuliano — Mon, 01 Feb 2021 23:31:06 GMT

If the problem persist,

You could try to reset admin password following this instructions:

https://docs.alfresco.com/5.0/concepts/admin-password.html

Re: Share login does nothing

abhinavmishra14 — Tue, 02 Feb 2021 14:52:14 GMT

Couple of things to check:

1- When you hit login exactly, do you see any logs in catalina.out and/or alfresco.log and share.log ? You have already mentioned that you did not see anything, but just to double check.

2- Did you also check the browser console and network logs?

You have mentioned that you are able to login to alfresco and share is also able to validate incorrect credentials, so default credentials should work without any change. I would suggest to review above and share the details and see what you get. Additionally try the below config for CSRF (disable it), and see if login goes through:

<config evaluator="string-compare" condition="CSRFPolicy" replace="true">
    <filter/>
</config>

Re: Share login does nothing

FBoros — Tue, 02 Feb 2021 15:47:51 GMT

Thanks for the reply!

1- Yes I made sure to check all three of thementioned log files and none did contain any error or warning message after clicking on login button.

2- Yes I did also check browser console and network logs and nothing showed there.

It's very strange to me. It seems like everything is working, but there is happening some wrong redirecting to login page in the background.

I've also tried to disable CSRF as you mentioned and nothing changed.

As I'm out of options, I'm going to do clean installation on new machine and see if I'll get to the same problem. Maybe I've messed up something in this installation.

Re: Share login does nothing

FBoros — Tue, 02 Feb 2021 15:48:48 GMT

Thanks for suggestion! I've tried that, but the problem is still the same.

Re: Share login does nothing

abhinavmishra14 — Tue, 02 Feb 2021 16:48:45 GMT

Yes it's strange. One more try:

Can you open a new browser or incognito mode and try login?
You might have tried already but thought to check

Re: Share login does nothing

FBoros — Wed, 03 Feb 2021 09:10:45 GMT

Yes, I've tried three different browsers, clearing cache and also incognito mode, but the problem remains.

Re: Share login does nothing

abhinavmishra14 — Wed, 03 Feb 2021 17:06:57 GMT

hmm really strange, not sure what is missing in this rare scenario. May be try setting up fresh.

Re: Share login does nothing

saidone — Wed, 03 Feb 2021 17:47:13 GMT

Hi FBoros,

Did you install the Share Services AMP into alfresco.war?

Re: Share login does nothing

FBoros — Thu, 04 Feb 2021 08:17:59 GMT

Yes, I did.

Re: Share login does nothing

FBoros — Thu, 04 Feb 2021 08:21:52 GMT

I tried fresh installation and logging in to share now works without problems. Thank you for your help.

Re: Share login does nothing

EddieMay — Thu, 04 Feb 2021 10:10:52 GMT

HI @FBoros

Great news that you've resolved your issue & thanks for reporting back - helpful to other users.

Cheers,

Re: Share login does nothing

abhinavmishra14 — Thu, 04 Feb 2021 15:08:26 GMT

@FBoros wrote:

I tried fresh installation and logging in to share now works without problems. Thank you for your help.

This is a great news that it worked.