topic Re: Random errors when connecting users to Alfresco (4.2.6). in Alfresco Forum

Random errors when connecting users to Alfresco (4.2.6).

SL-76130 — Wed, 17 Nov 2021 18:19:31 GMT

Hello,

I have random errors when connecting users to Alfresco (4.2.6).

WARN [web.client.RestTemplate] [http-apr-7011-exec-3] POST request for "http://XXXXXXX:XXX/alfresco/service/api/login" resulted in 403 (Interdit); invoking error handler

DEBUG [authentication.ldap.LDAPAuthenticationComponentImpl] [http-apr-XXXX-exec-9] Authenticating user "ZZZZZ"

DEBUG [authentication.ldap.LDAPAuthenticationComponentImpl] [http-apr-XXXX-exec-9] Failed to authenticate user "ZZZZZ"

Caused by: javax.naming.NamingException: LDAP response read timed out, timeout used:0ms.; remaining name 'ou="XXX", dc=XXX,dc=XXXX

Have you ever encountered this type of error?

Thanks in advance
Sébastien L.

Re: Random errors when connecting users to Alfresco (4.2.6).

angelborroy — Thu, 18 Nov 2021 09:57:23 GMT

That looks like a problem reaching to the LDAP server for authentication.

May you check the connectivity from Alfresco server to LDAP server?

Re: Random errors when connecting users to Alfresco (4.2.6).

SL-76130 — Thu, 18 Nov 2021 20:16:15 GMT

Thank you for your answer.
From the alfresco server I can reach the AD (ping AD.local ok) and from the AD I can reach Alfresco (ping alfresco.loca okl) without problem.
The error is really random.
I have 2 AD (main domain and secondary domain) maybe there is a replication problem between the 2, which would cause a connection problem. I'm trying to explore all the possibilities.
thanks