topic Re: Alfresco suddenly can't log in in Alfresco Forum

Alfresco suddenly can't log in

tommy_saputra — Tue, 03 Sep 2019 08:21:53 GMT

Dear All Alfresco Senior,I've got an issue with my Alfresco Server. My Alfresco Server can't log in after a week without activity. It says"Your authentication details haven't been recognized or Alfresco Content Services may not be available at this time."Here's the Screenshot :I try to stop alfresco

Re: Alfresco suddenly can't log in

kintu_barot — Tue, 03 Sep 2019 17:39:19 GMT

This information is not enough to help you out.

However, you can start the server and see if any error occurs during the start.

Please mention the error logs.

Regards,

Kintu

ContCentric

Re: Alfresco suddenly can't log in

tommy_saputra — Wed, 04 Sep 2019 02:47:48 GMT

Dear Kintu Barot‌,

Thanks for your reply.

I'd like to give the logs, but which log I should provide? because there are too many logs inside Alfresco.

Is it catalina.out?

Re: Alfresco suddenly can't log in

kintu_barot — Fri, 06 Sep 2019 14:12:01 GMT

Yes, That will help.
You can also check alfresco.log.

Regards,

Kintu

ContCentric