topic Unable to access the share URL after installation in Alfresco Forum

Unable to access the share URL after installation

siddardha — Mon, 01 Jul 2019 12:38:14 GMT

Hi Everyone,After installation of alfresco 6.1.2 with tomcat and postgres. Unable to access the share URL.Please find the log below.01-Jul-2019 08:29:18.766 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version: Apache Tomcat/8.5.3401-Jul-2019 08:29:18.768 INFO [main] org.

Re: Unable to access the share URL after installation

abhinavmishra14 — Mon, 01 Jul 2019 13:25:15 GMT

Are you able to access alfresco ? As per the log, both share and alfresco should be accessible at port 8880

Alfresco: http://localhost:8880/alfresco

Share: http://localhost:8880/share/page

If you are not able to access any of the above URLs can you please confirm if using docker ? if yes, can you share docker-compose.yml file ?

The log given does says that the share.war was deployed successfully.

1-Jul-2019 08:29:19.332 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [/opt/alfresco/apache-tomcat-8.5.34/webapps/share.war]

.....

01-Jul-2019 08:29:29.967 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [/opt/alfresco/apache-tomcat-8.5.34/webapps/share.war] has finished in [10,636] ms

Re: Unable to access the share URL after installation

siddardha — Mon, 01 Jul 2019 13:45:22 GMT

Not using the docker installed manually. I am unable to access both the urls.

Re: Unable to access the share URL after installation

abhinavmishra14 — Mon, 01 Jul 2019 13:51:03 GMT

Oh sad to hear that, you are not able to access the URLs. If its a local machine and you are trying to access the URLs from the same machine's browser then it should be accessible. Try 127.0.0.1 instead of localhost. Also check the host file to see if there is any mapping with localhost causing any issue.

Re: Unable to access the share URL after installation

siddardha — Mon, 01 Jul 2019 14:50:17 GMT

Installed in VM. checked the ports are enabled and host entry also looks fine.

cat /etc/hosts

127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain6

IP hostname

Not sure where it went wrong. is there anything needs to be modified inside war??

Re: Unable to access the share URL after installation

siddardha — Mon, 01 Jul 2019 15:00:25 GMT

Also not able to get the response from curl internally

Re: Unable to access the share URL after installation

abhinavmishra14 — Mon, 01 Jul 2019 15:27:03 GMT

Seems like the problem with network as far as i can think. Generally fixing the host file or any blocking firewall configuration should fix the issue.

Have you checked catalina.out log to see what you get when trying to access the share/alfresco ?

Try re-installing again or install to a different machine. Or try changing a port which you know that works already.

Re: Unable to access the share URL after installation

siddardha — Tue, 02 Jul 2019 03:55:02 GMT

I tried reinstalling with a different machine with port 8080 but still, I am unable to access the URLs.

After accessing the URLs from browser it is not writing any log in Catalina.out