topic Re: Daily job NOT sending email in Alfresco Forum

[SOLVED]Daily job NOT sending email

luiscesarinfo — Thu, 01 Aug 2019 17:10:30 GMT

Hi Guys,I'm working with Alfresco 5.2 on a AWS Linux environment and I have set a job to run daily at 1am. The job it self is running perfectly but an email that should be sent to the user is not being sent.Everything seem working fine and when I call "executeAction()" nothing happens.Testing the co

Re: Daily job NOT sending email

cesarista — Thu, 01 Aug 2019 18:27:47 GMT

Hi:

Is Alfresco log saying something relevant about this? For example, I would use OOTB support tools for increasing the log details while executing the scheduled job (as an action) in support tools.

Typical problems on notifications are related to bad smtp configurations or wrong permissions on Data Dictionary for notification templates.

Regards.

--C.

Re: Daily job NOT sending email

abhinavmishra14 — Thu, 01 Aug 2019 18:33:41 GMT

Check if your SMTP config is correct, try to telnet and check connectivity.

Additionally, Can you put some additional logs in following methods: checkUsersPasswordExpiration(), configUserCredentialsExpiryDate(..) and notifyUser(..)? Additionally, put log in the if block where you are checking the date left value:

if (userExists && isUserEnabled) {
//LOG here
				Date credentialsExpiryDate = authenticationDao.getCredentialsExpiryDate(person.getUserName());
				if (credentialsExpiryDate == null) {
					configUserCredentialsExpiryDate(person);
				} else {
//LOG here
					long daysLeft = HTHUtil.getDifferenceDaysFromToday(credentialsExpiryDate);
					if (daysLeft >= 0 && daysLeft <= 7) {
//LOG here
						notifyUser(person, daysLeft);
					} else {
					}
				}
			} ‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

Also, can you enable the debug logs for following:

log4j.logger.org.alfresco.repo.action.executer=debug

log4j.logger.org.alfresco.repo.action.executer.MailActionExecuter=debug

After making these changes, see if you can capture any logs.

Re: [SOLVED]Daily job NOT sending email

luiscesarinfo — Fri, 02 Aug 2019 23:42:20 GMT

Thank you very much Abhinav Mishra‌ and Cesar Capillas‌.

In the end the problem was a incorrect code on my email template. After I enable the debug logs it was easy to identify the problem.

Thank you very much.

Regards

Luis Camargo