topic Re: Alfresco cannot login after Azure VM automated shutdown in Alfresco Forum

Alfresco cannot login after Azure VM automated shutdown

qc-technology — Mon, 20 Jul 2020 09:29:09 GMT

hi guys,

i setup Alfresco on a Bitnami VM install on azure and it worked perfectly from day 1

i also changed the DNS name in Azure (but kept the original IP) and set up two multi-tenants

to keep costs down, i put an auto shutdown on the VM at 11PM with an auto startup at 7AM

come day 2 the service auto started which was great, however i could not login. all usernames failed.

also i could not get to the admin console for alfresco,

i have accessed a local host log where you can see it working perfectly with http200 responses (day1) and http404 for day2.

any suggestions on where to start looking to get back up and running?

127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1594693320002&toTime=1594696920002&maxResults=2000 HTTP/1.1" 200 116
127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "POST /alfresco/service/api/solr/modelsdiff HTTP/1.1" 200 26
127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1594693320000&toTime=1594696920000&maxResults=2000 HTTP/1.1" 200 116
127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1594696920000&toTime=1594704120000&maxResults=2000 HTTP/1.1" 200 116
127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1594696920002&toTime=1594704120002&maxResults=2000 HTTP/1.1" 200 116
127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "GET /alfresco/service/api/solr/transactions?fromCommitTime=1594693320007&toCommitTime=1594696920007&maxResults=2000&baseUrl=%2Fsolr%2Farchive&hostName=localhost&template=rerank&floc.property.coreName=archive&state.property.coreName=archive&instance=0&numberOfShards=1&port=8983&stores=archive%3A%2F%2FSpacesStore&isMaster=true&hasContent=true&shardMethod=DB_ID&lastUpdated=1594696930086&lastIndexedChangeSetCommitTime=1593615896318&lastIndexedChangeSetId=8&lastIndexedTxCommitTime=1594695483543&lastIndexedTxId=18 HTTP/1.1" 200 367
127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "GET /alfresco/service/api/solr/transactions?fromCommitTime=1594695483543&toCommitTime=1594699083543&maxResults=2000&baseUrl=%2Fsolr%2Farchive&hostName=localhost&template=rerank&floc.property.coreName=archive&state.property.coreName=archive&instance=0&numberOfShards=1&port=8983&stores=archive%3A%2F%2FSpacesStore&isMaster=true&hasContent=true&shardMethod=DB_ID&lastUpdated=1594696930093&lastIndexedChangeSetCommitTime=1593615896318&lastIndexedChangeSetId=8&lastIndexedTxCommitTime=1594695483543&lastIndexedTxId=18 HTTP/1.1" 200 235
127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "GET /alfresco/service/api/solr/transactions?fromCommitTime=1594693320004&toCommitTime=1594696920004&maxResults=2000&baseUrl=%2Fsolr%2Falfresco&hostName=localhost&template=rerank&floc.property.coreName=alfresco&state.property.coreName=alfresco&instance=0&numberOfShards=1&port=8983&stores=workspace%3A%2F%2FSpacesStore&isMaster=true&hasContent=true&shardMethod=DB_ID&lastUpdated=1594696930079&lastIndexedChangeSetCommitTime=1593615896318&lastIndexedChangeSetId=8&lastIndexedTxCommitTime=1594695483543&lastIndexedTxId=18 HTTP/1.1" 200 367
127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "GET /alfresco/service/api/solr/transactions?fromCommitTime=1594695483543&toCommitTime=1594699083543&maxResults=2000&baseUrl=%2Fsolr%2Falfresco&hostName=localhost&template=rerank&floc.property.coreName=alfresco&state.property.coreName=alfresco&instance=0&numberOfShards=1&port=8983&stores=workspace%3A%2F%2FSpacesStore&isMaster=true&hasContent=true&shardMethod=DB_ID&lastUpdated=1594696930102&lastIndexedChangeSetCommitTime=1593615896318&lastIndexedChangeSetId=8&lastIndexedTxCommitTime=1594695483543&lastIndexedTxId=18 HTTP/1.1" 200 235
127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "GET /alfresco/service/api/solr/transactions?fromCommitTime=1594699083543&toCommitTime=1594702683543&maxResults=2000&baseUrl=%2Fsolr%2Farchive&hostName=localhost&template=rerank&floc.property.coreName=archive&state.property.coreName=archive&instance=0&numberOfShards=1&port=8983&stores=archive%3A%2F%2FSpacesStore&isMaster=true&hasContent=true&shardMethod=DB_ID&lastUpdated=1594696930093&lastIndexedChangeSetCommitTime=1593615896318&lastIndexedChangeSetId=8&lastIndexedTxCommitTime=1594695483543&lastIndexedTxId=18 HTTP/1.1" 200 104
127.0.0.1 - - [14/Jul/2020:03:22:10 +0000] "GET /alfresco/service/api/solr/transactions?fromCommitTime=1594699083543&toCommitTime=1594702683543&maxResults=2000&baseUrl=%2Fsolr%2Falfresco&hostName=localhost&template=rerank&floc.property.coreName=alfresco&state.property.coreName=alfresco&instance=0&numberOfShards=1&port=8983&stores=workspace%3A%2F%2FSpacesStore&isMaster=true&hasContent=true&shardMethod=DB_ID&lastUpdated=1594696930102&lastIndexedChangeSetCommitTime=1593615896318&lastIndexedChangeSetId=8&lastIndexedTxCommitTime=1594695483543&lastIndexedTxId=18 HTTP/1.1" 200 104
127.0.0.1 - - [14/Jul/2020:21:10:30 +0000] "POST /alfresco/service/api/solr/modelsdiff HTTP/1.1" 404 803
127.0.0.1 - - [14/Jul/2020:21:10:30 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1594757370073&toTime=1594760970073&maxResults=2000 HTTP/1.1" 404 806
127.0.0.1 - - [14/Jul/2020:21:10:30 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromId=0&toId=2000&maxResults=1 HTTP/1.1" 404 806
127.0.0.1 - - [14/Jul/2020:21:10:40 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromId=0&toId=2000&maxResults=1 HTTP/1.1" 404 806
127.0.0.1 - - [14/Jul/2020:21:10:40 +0000] "POST /alfresco/service/api/solr/modelsdiff HTTP/1.1" 404 803
127.0.0.1 - - [14/Jul/2020:21:10:40 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1593612296318&toTime=1593615896318&maxResults=2000 HTTP/1.1" 404 806
127.0.0.1 - - [14/Jul/2020:21:10:50 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1594757440074&toTime=1594761040074&maxResults=2000 HTTP/1.1" 404 806
127.0.0.1 - - [14/Jul/2020:21:10:50 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromId=0&toId=2000&maxResults=1 HTTP/1.1" 404 806
127.0.0.1 - - [14/Jul/2020:21:10:50 +0000] "POST /alfresco/service/api/solr/modelsdiff HTTP/1.1" 404 803

Re: Alfresco cannot login after Azure VM automated shutdown

qc-technology — Tue, 04 Aug 2020 10:54:20 GMT

hi everyone,

still having continued issues here.

i have blown away the VM and re-built from scratch a couple of times. this has got the service running

however after a restart

sudo /opt/bitnami/ctlscript.sh restart

i checked the logs and can clearly see the time the service was restarted and came available again;

but even after the successful shut down and re-start the application simply refuses to operate normally, so i think the issue is to do with a restart rather than shutting down the VM....I just don't know where to look.

"POST /alfresco/service/api/solr/modelsdiff HTTP/1.1" 200 26
127.0.0.1 - - [01/Aug/2020:13:07:20 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1596283630001&toTime=1596287230001&maxResults=2000 HTTP/1.1" 200 117
127.0.0.1 - - [01/Aug/2020:13:07:20 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1596287230001&toTime=1596294430001&maxResults=2000 HTTP/1.1" 200 117
127.0.0.1 - - [01/Aug/2020:13:07:20 +0000] "GET /alfresco/service/api/solr/transactions?fromCommitTime=1596283630001&toCommitTime=1596287230001&maxResults=2000&baseUrl=%2Fsolr%2Farchive&hostName=localhost&template=rerank&floc.property.coreName=archive&state.property.coreName=archive&instance=0&numberOfShards=1&port=8983&stores=archive%3A%2F%2FSpacesStore&isMaster=true&hasContent=true&shardMethod=DB_ID&lastUpdated=1596287240055&lastIndexedChangeSetCommitTime=1596176331667&lastIndexedChangeSetId=19&lastIndexedTxCommitTime=1596267000450&lastIndexedTxId=114 HTTP/1.1" 200 105
127.0.0.1 - - [01/Aug/2020:13:07:20 +0000] "GET /alfresco/service/api/solr/transactions?fromCommitTime=1596287230001&toCommitTime=1596290830001&maxResults=2000&baseUrl=%2Fsolr%2Farchive&hostName=localhost&template=rerank&floc.property.coreName=archive&state.property.coreName=archive&instance=0&numberOfShards=1&port=8983&stores=archive%3A%2F%2FSpacesStore&isMaster=true&hasContent=true&shardMethod=DB_ID&lastUpdated=1596287240055&lastIndexedChangeSetCommitTime=1596176331667&lastIndexedChangeSetId=19&lastIndexedTxCommitTime=1596267000450&lastIndexedTxId=114 HTTP/1.1" 200 105
127.0.0.1 - - [01/Aug/2020:13:07:30 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1596283640001&toTime=1596287240001&maxResults=2000 HTTP/1.1" 200 117
127.0.0.1 - - [01/Aug/2020:13:07:30 +0000] "POST /alfresco/service/api/solr/modelsdiff HTTP/1.1" 200 26
127.0.0.1 - - [01/Aug/2020:13:07:30 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1596287240001&toTime=1596294440001&maxResults=2000 HTTP/1.1" 200 117
127.0.0.1 - - [01/Aug/2020:13:07:30 +0000] "GET /alfresco/service/api/solr/transactions?fromCommitTime=1596283640001&toCommitTime=1596287240001&maxResults=2000&baseUrl=%2Fsolr%2Farchive&hostName=localhost&template=rerank&floc.property.coreName=archive&state.property.coreName=archive&instance=0&numberOfShards=1&port=8983&stores=archive%3A%2F%2FSpacesStore&isMaster=true&hasContent=true&shardMethod=DB_ID&lastUpdated=1596287250063&lastIndexedChangeSetCommitTime=1596176331667&lastIndexedChangeSetId=19&lastIndexedTxCommitTime=1596267000450&lastIndexedTxId=114 HTTP/1.1" 200 105
127.0.0.1 - - [01/Aug/2020:13:07:30 +0000] "GET /alfresco/service/api/solr/transactions?fromCommitTime=1596287240001&toCommitTime=1596290840001&maxResults=2000&baseUrl=%2Fsolr%2Farchive&hostName=localhost&template=rerank&floc.property.coreName=archive&state.property.coreName=archive&instance=0&numberOfShards=1&port=8983&stores=archive%3A%2F%2FSpacesStore&isMaster=true&hasContent=true&shardMethod=DB_ID&lastUpdated=1596287250063&lastIndexedChangeSetCommitTime=1596176331667&lastIndexedChangeSetId=19&lastIndexedTxCommitTime=1596267000450&lastIndexedTxId=114 HTTP/1.1" 200 105
202.168.43.84 - - [01/Aug/2020:13:09:31 +0000] "GET /share HTTP/1.1" 302 -
127.0.0.1 - - [01/Aug/2020:13:09:31 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1596283700132&toTime=1596287300132&maxResults=2000 HTTP/1.1" 404 -
127.0.0.1 - - [01/Aug/2020:13:09:31 +0000] "POST /alfresco/service/api/solr/modelsdiff HTTP/1.1" 404 -
127.0.0.1 - - [01/Aug/2020:13:09:31 +0000] "GET /alfresco/service/api/solr/aclchangesets?fromTime=1596283700119&toTime=1596287300119&maxResults=2000 HTTP/1.1" 404 -
202.168.43.84 - - [01/Aug/2020:13:09:31 +0000] "GET /share/ HTTP/1.1" 302 -
202.168.43.84 - - [01/Aug/2020:13:09:31 +0000] "GET /share HTTP/1.1" 302 -
202.168.43.84 - - [01/Aug/2020:13:09:31 +0000] "GET /share/ HTTP/1.1" 302 -
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/api/admin/restrictions?guest=true HTTP/1.1" 404 800
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/configurations/slingshot.site.configuration.xml?s=sitestore HTTP/1.1" 404 870
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/pages/site-index.xml?s=sitestore HTTP/1.1" 404 843
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/pages/site-index.xml?s=sitestore HTTP/1.1" 404 843
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/configurations/slingshot.site.configuration.xml?s=sitestore HTTP/1.1" 404 870
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/themes/lightTheme.xml?s=sitestore HTTP/1.1" 404 844
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/themes/lightTheme.xml?s=sitestore HTTP/1.1" 404 844
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/pages/slingshot-login.xml?s=sitestore HTTP/1.1" 404 848
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/template-instances/simple-guest.xml?s=sitestore HTTP/1.1" 404 858
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/template-instances/simple-guest.xml?s=sitestore HTTP/1.1" 404 858
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/template-types/org/alfresco/simple-guest.xml?s=sitestore HTTP/1.1" 404 875
127.0.0.1 - - [01/Aug/2020:13:09:32 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/template-types/webtemplate.xml?s=sitestore HTTP/1.1" 404 853
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/extensions/default-persisted-extension.xml?s=sitestore HTTP/1.1" 404 865
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "POST /alfresco/s/remoteadm/create/alfresco/site-data/extensions/default-persisted-extension.xml?s=sitestore HTTP/1.1" 404 868
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/module-deployments/Debug%20Enabler%20Extension.xml?s=sitestore HTTP/1.1" 404 873
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/module-deployments/Debug%20Disabler%20Extension.xml?s=sitestore HTTP/1.1" 404 874
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/module-deployments/Angular2%20Support%20(version:%201.0.101.19).xml?s=sitestore HTTP/1.1" 404 890
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/module-deployments/Aikau%201.0.101.19%20Config%20Module.xml?s=sitestore HTTP/1.1" 404 882
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "POST /alfresco/s/remoteadm/create/alfresco/site-data/module-deployments/Aikau%201.0.101.19%20Config%20Module.xml?s=sitestore HTTP/1.1" 404 885
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/template-instances/simple-guest.xml?s=sitestore HTTP/1.1" 404 858
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/components/global.head-title.xml?s=sitestore HTTP/1.1" 404 855
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/components/global.head-title.xml?s=sitestore HTTP/1.1" 404 855
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/components/global.bootstrap.xml?s=sitestore HTTP/1.1" 404 854
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/components/global.bootstrap.xml?s=sitestore HTTP/1.1" 404 854
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/components/global.head-resources.xml?s=sitestore HTTP/1.1" 404 859
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/components/global.head-resources.xml?s=sitestore HTTP/1.1" 404 859
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/components/page.components.slingshot-login.xml?s=sitestore HTTP/1.1" 404 869
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/chrome/slingshot-region-chrome.xml?s=sitestore HTTP/1.1" 404 857
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/components/page.components.slingshot-login.xml?s=sitestore HTTP/1.1" 404 869
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/template-types/org/alfresco/simple-guest.xml?s=sitestore HTTP/1.1" 404 875
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/template-types/webtemplate.xml?s=sitestore HTTP/1.1" 404 853
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/component-types/webscript.xml?s=sitestore HTTP/1.1" 404 852
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/component-types/webscript.xml?s=sitestore HTTP/1.1" 404 852
127.0.0.1 - - [01/Aug/2020:13:09:34 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/component-types/webscript.xml?s=sitestore HTTP/1.1" 404 852
127.0.0.1 - - [01/Aug/2020:13:09:35 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/component-types/webscript.xml?s=sitestore HTTP/1.1" 404 852
127.0.0.1 - - [01/Aug/2020:13:09:35 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/components/global.head-title.xml?s=sitestore HTTP/1.1" 404 855
127.0.0.1 - - [01/Aug/2020:13:09:35 +0000] "GET /alfresco/s/remoteadm/has/alfresco/site-data/components/global.head-title.xml?s=sitestore HTTP/1.1" 404 855