topic Re: Unable to create thumbnail in Alfresco Forum https://connect.hyland.com/t5/alfresco-forum/unable-to-create-thumbnail/m-p/79842#M24789 <HTML><HEAD></HEAD><BODY><P>As Enterprise User you should use Enterprise Support for your questions.</P><P>You could turn on logging for the transformers. See&nbsp;<A class="link-titled" href="https://docs.alfresco.com/5.2/references/dev-extension-points-content-transformer.html" title="https://docs.alfresco.com/5.2/references/dev-extension-points-content-transformer.html" rel="nofollow noopener noreferrer">Content Transformers (and Renditions) | Alfresco Documentation</A>&nbsp;</P><P>May this helps to nail down the error...</P><P>Seems like the OpenOffice/JOD Converter isn't running or configured</P></BODY></HTML> Wed, 21 Feb 2018 13:50:37 GMT mehe 2018-02-21T13:50:37Z Unable to create thumbnail https://connect.hyland.com/t5/alfresco-forum/unable-to-create-thumbnail/m-p/79841#M24788 Hi all, I am getting a Bad request (404) on a .docx preview rendtions request in adf-viewer.Here is the error:"Unable to create thumbnail 'pdf' for application/vnd.openxmlformats-officedocument.wordprocessingml.document as no transformer is currently available."Could this have something to do with t Wed, 21 Feb 2018 12:55:59 GMT https://connect.hyland.com/t5/alfresco-forum/unable-to-create-thumbnail/m-p/79841#M24788 akolybelnikov 2018-02-21T12:55:59Z Re: Unable to create thumbnail https://connect.hyland.com/t5/alfresco-forum/unable-to-create-thumbnail/m-p/79842#M24789 <HTML><HEAD></HEAD><BODY><P>As Enterprise User you should use Enterprise Support for your questions.</P><P>You could turn on logging for the transformers. See&nbsp;<A class="link-titled" href="https://docs.alfresco.com/5.2/references/dev-extension-points-content-transformer.html" title="https://docs.alfresco.com/5.2/references/dev-extension-points-content-transformer.html" rel="nofollow noopener noreferrer">Content Transformers (and Renditions) | Alfresco Documentation</A>&nbsp;</P><P>May this helps to nail down the error...</P><P>Seems like the OpenOffice/JOD Converter isn't running or configured</P></BODY></HTML> Wed, 21 Feb 2018 13:50:37 GMT https://connect.hyland.com/t5/alfresco-forum/unable-to-create-thumbnail/m-p/79842#M24789 mehe 2018-02-21T13:50:37Z Re: Unable to create thumbnail https://connect.hyland.com/t5/alfresco-forum/unable-to-create-thumbnail/m-p/79843#M24790 <HTML><HEAD></HEAD><BODY><P>Thanks Martin.</P></BODY></HTML> Wed, 21 Feb 2018 15:26:19 GMT https://connect.hyland.com/t5/alfresco-forum/unable-to-create-thumbnail/m-p/79843#M24790 akolybelnikov 2018-02-21T15:26:19Z