Preview Error - even though file size has been increased

rgopal — Tue, 09 Apr 2019 04:50:54 GMT

I have uploaded an 8MB Powerpoint file .PPT - I have increased the JOD converter file size limits as well - however I still am not able to preview the file. The version of Alfresco is Alfresco Community V 5.2Given below is the error message in Catalina.out and also the file size limits in alfresco-g

Re: Preview Error - even though file size has been increased

angelborroy — Wed, 10 Apr 2019 07:38:57 GMT

Did you test with different PPT files? There are some files that cannot be converted to PDF and it doesn't depend on the size but on the format.

Re: Preview Error - even though file size has been increased

rgopal — Wed, 10 Apr 2019 09:43:49 GMT

For some files get the message "Could not load PDF Content" - some files are being viewed even now.

Re: Preview Error - even though file size has been increased

roberto_gamiz — Sat, 13 Apr 2019 23:39:36 GMT

Maybe you will find more info if you activate the log for transformation process:

log4j.logger.org.alfresco.repo.content.transform.TransformerDebug=debug

Re: Preview Error - even though file size has been increased

brain1961 — Thu, 14 Nov 2019 15:33:09 GMT

I'm having a similar problem. I am on Community - 5.2.0. If I upload a powerpoint that is 3 mb or smaller, the preview works fine but if that same powerpoint is 4 mb or larger, the preview fails. I've added "content.transformer.JodConverter.extensions.pptx.pdf.maxSourceSizeKBytes=8096" to the alfresco-global.properties file and restarted Alfresco but it didn't help. Am I placing this in the worng place. I'm a noob. Any help would be greatly appreciated.

###############################
## Common Alfresco Properties #
###############################

dir.root=/opt/alfresco-community/alf_data
dir.contentstore=/mnt/alf_data/contentstore
dir.contentstore.deleted=/mnt/alf_data/contentstore.deleted

alfresco.context=alfresco
alfresco.host=xxx.xxx.xxx.xx
alfresco.port=8080
alfresco.protocol=http

share.context=share
share.host=xxx.xxx.xxx.xx
share.port=8080
share.protocol=http

### database connection properties ###
db.driver=org.postgresql.Driver
db.username=removed
db.password=removed
db.name=removed
db.url=jdbcostgresql://localhost:5432/${db.name}
# Note: your database must also be able to accept at least this many connections. Please see your database documentation for instructions on how to configure this.
db.pool.max=275
db.pool.validate.query=SELECT 1

# The server mode. Set value here
# UNKNOWN | TEST | BACKUP | PRODUCTION
system.serverMode=UNKNOWN

### FTP Server Configuration ###
ftp.port=21

### RMI registry port for JMX ###
alfresco.rmi.services.port=50500

### External executable locations ###
ooo.exe=/opt/alfresco-community/libreoffice/program/soffice.bin
ooo.enabled=true
ooo.port=8100
img.root=/opt/alfresco-community/common
img.dyn=${img.root}/lib
img.exe=${img.root}/bin/convert
alfresco-pdf-renderer.root=/opt/alfresco-community/common/alfresco-pdf-renderer
alfresco-pdf-renderer.exe=${alfresco-pdf-renderer.root}/alfresco-pdf-renderer

jodconverter.enabled=true
jodconverter.officeHome=/opt/alfresco-community/libreoffice
jodconverter.portNumbers=8100

# Configuration of max size for transformations.
content.transformer.JodConverter.extensions.pptx.pdf.maxSourceSizeKBytes=8096
content.transformer.JodConverter.extensions.ppt.pdf.maxSourceSizeKBytes=8096

### Initial admin password ###
alfresco_user_store.adminpassword=removed

### E-mail site invitation setting ###
notification.email.siteinvite=false

### License location ###
dir.license.external=/opt/alfresco-community

### Solr indexing ###
index.subsystem.name=solr4
dir.keystore=${dir.root}/keystore
solr.host=localhost
solr.port.ssl=8443

### Allow extended ResultSet processing
security.anyDenyDenies=false

### Smart Folders Config Properties ###
smart.folders.enabled=false

### Remote JMX (Default: disabled) ###
alfresco.jmx.connector.enabled=false

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Preview Error - even though file size has been increased

Re: Preview Error - even though file size has been increased

Re: Preview Error - even though file size has been increased

Re: Preview Error - even though file size has been increased

Re: Preview Error - even though file size has been increased