topic Re: Unable to find/search user in the Site - But I can find from admin tools in Alfresco Forum

Unable to find/search user in the Site - But I can find from admin tools

leela — Fri, 20 Jul 2018 04:59:15 GMT

Hello Everyone, Kindly help to resolve user not found error.But i have created user id. i can view the user id in admin tools, but unable to find/search user in the site. Kindly help to resolve the issue.thanks in advance RegardsLeela

Re: Unable to add user to the Site - eventhough i have created user id

krutik_jayswal — Fri, 20 Jul 2018 09:51:09 GMT

Please add the screen shot and server log.

Re: Unable to find/search user in the Site - But I can find from admin tools

leela — Tue, 29 Jan 2019 12:34:25 GMT

Hi,

Once i had solved this issue by doing full solr reindexing.

But, again i am facing the same problem. i have noticed that after accessing the solr admin panel and optimizing, again

i am getting the same problem. unable to locate user in any site and unable to search any document uploaded recently.

Kindly help.

Re: Unable to find/search user in the Site - But I can find from admin tools

sercama — Tue, 29 Jan 2019 13:41:11 GMT

Hi Leela N‌

Have you created the user manually or user has been created automatically from a external subsystem like Active Directory?

Look if user has surname property filled. Share application doesn't show users who has empty this value.

Regards.

Re: Unable to find/search user in the Site - But I can find from admin tools

leela — Wed, 30 Jan 2019 05:00:42 GMT

Thanks for Response,

we are not integrated Active Directory, we created the user manually.

Re: Unable to find/search user in the Site - But I can find from admin tools

iamont — Wed, 13 Oct 2021 15:46:50 GMT

I am also having this issue. We seem to have this issue with user accounts that were created manually and imported from AD. As a workaround, we have found that adding the user to any group in Alfresco allows the site to find the user account.

Were you able to find a solution?