topic Re: There was an error on this page in Alfresco Forum

There was an error on this page

beheer — Tue, 06 Nov 2018 06:44:37 GMT

Almost all of the users receive an message when the try to login: There was an error on this page:We have restarted the server, restore older backups and the problem is still there.I notice the following errors on the alfrescotomcat file: SEVERE: Servlet.service() for servlet [Spring Surf Dispatcher

Re: There was an error on this page

kintu_barot — Mon, 24 Dec 2018 07:11:46 GMT

Hi,

Can you please let me know the restore steps you have followed?

There are standard Alfresco backup and restore steps. Backing up and restoring the repository | Alfresco Documentation

ContCentric

Re: There was an error on this page

ranjeetsi — Wed, 26 Dec 2018 13:57:38 GMT

Hi,

Have some questions: also can you try some things below:

a) How is the user authenticated in your repository - meaning - do you have an external SSO? In that case need to check the timeout when the user session becomes stale and increase the timeout

b) OR authentication via OOTB alfresco mechanism (Kerberos, alfrescoNTLM) etc

c) Also can you provide the url for any user when the issue - need to check if the username . Also can you check if you are not facing issue when the username is in CAPS. (for eg TESTUSER and not testuser)

d) Try in a incognito browser window /clear the cookies and try.

Re: There was an error on this page

adriannovasys — Wed, 29 May 2019 15:49:13 GMT

Have you find a solution for this issue ? I have the same.