topic Re: Your authentication details have not been recognized or alfresco may not be available at this time in Alfresco Forum https://connect.hyland.com/t5/alfresco-forum/your-authentication-details-have-not-been-recognized-or-alfresco/m-p/62642#M21657 <HTML><HEAD></HEAD><BODY><P>These issues are related as in they have the same cause: Your Share web application is not configured properly and does not use the correct URL to call the backend / Repository. You need to check your share-config-custom.xml file for the configuration relating to "Remote".</P><P>Alternatively, if the configuration is correct, then you may simply have an issue where the backend / Repository does not start up correctly, and you should have errors in the alfresco.log.</P></BODY></HTML> Mon, 27 Aug 2018 08:37:12 GMT afaust 2018-08-27T08:37:12Z Your authentication details have not been recognized or alfresco may not be available at this time https://connect.hyland.com/t5/alfresco-forum/your-authentication-details-have-not-been-recognized-or-alfresco/m-p/62641#M21656 Alfresco gives this error while logging in:Alongside we also get below log messages:Log " unable to retrive license information from alfresco: 404Are these 2 issues related? if so what is the resolution here? we are on the community edition. We have checked to see that both tomcat and progresql serv Fri, 24 Aug 2018 04:24:41 GMT https://connect.hyland.com/t5/alfresco-forum/your-authentication-details-have-not-been-recognized-or-alfresco/m-p/62641#M21656 ritsnet 2018-08-24T04:24:41Z Re: Your authentication details have not been recognized or alfresco may not be available at this time https://connect.hyland.com/t5/alfresco-forum/your-authentication-details-have-not-been-recognized-or-alfresco/m-p/62642#M21657 <HTML><HEAD></HEAD><BODY><P>These issues are related as in they have the same cause: Your Share web application is not configured properly and does not use the correct URL to call the backend / Repository. You need to check your share-config-custom.xml file for the configuration relating to "Remote".</P><P>Alternatively, if the configuration is correct, then you may simply have an issue where the backend / Repository does not start up correctly, and you should have errors in the alfresco.log.</P></BODY></HTML> Mon, 27 Aug 2018 08:37:12 GMT https://connect.hyland.com/t5/alfresco-forum/your-authentication-details-have-not-been-recognized-or-alfresco/m-p/62642#M21657 afaust 2018-08-27T08:37:12Z