Your authentication details have not been recognized or alfresco may not be available at this time

ritsnet — Fri, 24 Aug 2018 04:24:41 GMT

Alfresco gives this error while logging in:Alongside we also get below log messages:Log " unable to retrive license information from alfresco: 404Are these 2 issues related? if so what is the resolution here? we are on the community edition. We have checked to see that both tomcat and progresql serv

Re: Your authentication details have not been recognized or alfresco may not be available at this time

afaust — Mon, 27 Aug 2018 08:37:12 GMT

These issues are related as in they have the same cause: Your Share web application is not configured properly and does not use the correct URL to call the backend / Repository. You need to check your share-config-custom.xml file for the configuration relating to "Remote".

Alternatively, if the configuration is correct, then you may simply have an issue where the backend / Repository does not start up correctly, and you should have errors in the alfresco.log.

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Your authentication details have not been recognized or alfresco may not be available at this time

Re: Your authentication details have not been recognized or alfresco may not be available at this time