topic Re: Edit online unlocks document after 10 minutes (MacOS, Alfresco 5.2) in Alfresco Forum https://connect.hyland.com/t5/alfresco-forum/edit-online-unlocks-document-after-10-minutes-macos-alfresco-5-2/m-p/61323#M21405 <HTML><HEAD></HEAD><BODY><P>This is a known issue, see <A href="https://issues.alfresco.com/jira/browse/MNT-18443" rel="nofollow noopener noreferrer">MNT.18443</A> which addresses this for the (Enterprise-only) AOS version 1.1.7... Based on my analysis for a different customer, Alfresco is not replying correctly to lock requests from Office. Office requests a 10 minute lock but the response states a hardcoded lock&nbsp;life of 168 hours or so, even if the underlying lock has been granted with the correct timeout. I guess based on the incorrect result, Office simply does not send the request to refresh the lock, since it believes it will stay alive for a long time...</P></BODY></HTML> Mon, 05 Feb 2018 15:47:19 GMT afaust 2018-02-05T15:47:19Z Edit online unlocks document after 10 minutes (MacOS, Alfresco 5.2) https://connect.hyland.com/t5/alfresco-forum/edit-online-unlocks-document-after-10-minutes-macos-alfresco-5-2/m-p/61322#M21404 Hi all,we have an issue in Alfresco 5.2 when editing office documents online with MS Office for Mac (version 16.9)After 10 minutes, no matter if I am working in the file or leave it idle, the file gets unlocked in Alfresco, so other users don't see that I am working on it.Also when saving the file, Mon, 05 Feb 2018 12:23:08 GMT https://connect.hyland.com/t5/alfresco-forum/edit-online-unlocks-document-after-10-minutes-macos-alfresco-5-2/m-p/61322#M21404 llzwerg 2018-02-05T12:23:08Z Re: Edit online unlocks document after 10 minutes (MacOS, Alfresco 5.2) https://connect.hyland.com/t5/alfresco-forum/edit-online-unlocks-document-after-10-minutes-macos-alfresco-5-2/m-p/61323#M21405 <HTML><HEAD></HEAD><BODY><P>This is a known issue, see <A href="https://issues.alfresco.com/jira/browse/MNT-18443" rel="nofollow noopener noreferrer">MNT.18443</A> which addresses this for the (Enterprise-only) AOS version 1.1.7... Based on my analysis for a different customer, Alfresco is not replying correctly to lock requests from Office. Office requests a 10 minute lock but the response states a hardcoded lock&nbsp;life of 168 hours or so, even if the underlying lock has been granted with the correct timeout. I guess based on the incorrect result, Office simply does not send the request to refresh the lock, since it believes it will stay alive for a long time...</P></BODY></HTML> Mon, 05 Feb 2018 15:47:19 GMT https://connect.hyland.com/t5/alfresco-forum/edit-online-unlocks-document-after-10-minutes-macos-alfresco-5-2/m-p/61323#M21405 afaust 2018-02-05T15:47:19Z