topic Re: Issue with previewing documents (specifically, diagrams and graphs in files) in Alfresco Forum

Issue with previewing documents (specifically, diagrams and graphs in files)

monicakumari — Tue, 11 Dec 2018 09:18:24 GMT

Hello,I am using alfresco 5.2. I need help with previewing documents. The quality of the preview is not same as in the document uploaded specially word document. the main issue is its not previewing graphs and diagrams. its working for pdf type documents only. I have attached screenshot for the prev

Re: Issue with previewing documents (specifically, diagrams and graphs in files)

prachi_shah_c2 — Wed, 12 Dec 2018 09:50:02 GMT

Hi Monica,

This thread might be helpful to you.

https://community.alfresco.com/thread/209303-document-preview-problem-was-fixed-by-changing-libreoffices-ctlsh-to-libreo…

Thanks,

Prachi Shah

ContCentric

Re: Issue with previewing documents (specifically, diagrams and graphs in files)

monicakumari — Thu, 13 Dec 2018 06:12:17 GMT

Hey Prachi, Thanks for your help. Yeah, I have tried that but now its not previewing document. showing me 'This document can't be previewed.' message instead of previewing. I have make sure the soffice is present on the same path.

Re: Issue with previewing documents (specifically, diagrams and graphs in files)

ymeunier — Thu, 13 Dec 2018 08:40:35 GMT

Hi,

Your problem is not correctable.
Only a conversion by MSO Word will allow a correct conversion. There is a module Transformation Engine (to buy) that performs this conversion (API / REST Renditions as OOO). The technical solution is quite "simple". The transformation server receives a request. It downloads the document, then via a powershell script opens the word, then saves it in PDF format, before returning the rendition to the Alfresco server.

Best regards,

Yann MEUNIER

Re: Issue with previewing documents (specifically, diagrams and graphs in files)

monicakumari — Fri, 14 Dec 2018 07:11:31 GMT

Thank you for your help Yann. so, what should I do to resolve this ? Its just a word document created in ms word, uploaded in alfresco and previewing. I have lots of files like this and all having the same issue, not previewing diagrams and graphs.

what should I do to make it correct transformation for this ? I am not facing any issue with other types of files.

Thanks,

Monica