topic Re: User data from LDAP: Character encoding problem in Alfresco Archive

User data from LDAP: Character encoding problem

asexto — Thu, 18 Oct 2007 19:52:50 GMT

First post, so first of all I want to say thanks for this great product.This actually is happening in my test installation against Active Directory, anyway I suffered the same problem a few days ago using OpenLDAP: User and group data imported from AD (Win2k3 Server, Spanish version) is represented

Re: User data from LDAP: Character encoding problem

asexto — Tue, 23 Oct 2007 14:58:39 GMT

Help would be really appreciated.

Re: User data from LDAP: Character encoding problem

andy — Thu, 25 Oct 2007 15:36:03 GMT

Hi

Can you post the error.

Andy

Re: User data from LDAP: Character encoding problem

asexto — Thu, 25 Oct 2007 16:04:56 GMT

I don't have any error message, just strange characters represented instead of the ones I wrote down in Active Directory users details.

Sure you can see exactly the same problem if you create an user in OpenLDAP or AD named for instance "JosÃƒÂ©", "CuiÃƒÂ±a", "AdÃƒÂ¨le", "ToÃƒÂ±o", "BartholomÃƒÂ¤us", etc… notice "international" characters.

One of my concrete situation: I have a security group defined in AD named "Grupo direcciÃƒÂ³n", but Alfresco's web interface reflects "Grupo direcci?n". Same happens for users and any other data that comes from LDAP source.

This problem makes much more difficult for users to search and manage data.

I can post here my whole ldap-authentication-context.xml if you think it could be helpful.

Thank you and best regards

Re: User data from LDAP: Character encoding problem

andy — Mon, 29 Oct 2007 15:38:07 GMT

Hi

I have enough information to take a look at this.

Thanks

Andy

Re: User data from LDAP: Character encoding problem

kyjo — Mon, 28 Jan 2008 02:00:10 GMT

Hello, I think I have the same problem here.

I use v2.1.0 with OpenLDAP - both on a Linux machine. I noticed that yet the imported xml file from LDAP has wrongly encoded characters. I browsed the source code for a while, but so far I didn't find any clue of what could be wrong.

Was this issue somehow resolved?

Re: User data from LDAP: Character encoding problem

asexto — Mon, 28 Jan 2008 09:43:27 GMT

No news about this problem for last months. Let me say I think this is an important thing to solve, sure a lot of people use non-english characters imported from LDAP sources. It seems Community edition is not a priority.

Re: User data from LDAP: Character encoding problem

kyjo — Sat, 02 Feb 2008 00:38:02 GMT

I found out, that my Alfresco/tomcat JVM's default encoding was set to US-ASCII for some reason, while the system encoding was UTF-8. I added to -Dfile.encoding=UTF-8 to $CATALINA_OPTS in alfresco/tomcat/bin/catalina.sh and everything seems to work fine now.

alfresco/tomcat/bin/catalina.sh:

…
#   CATALINA_OPTS   (Optional) Java runtime options used when the "start",
#                   or "run" command is executed.
#
CATALINA_OPTS="$CATALINA_OPTS -Dfile.encoding=UTF-8 "
…
‍‍‍‍‍‍‍

Re: User data from LDAP: Character encoding problem

asexto — Mon, 04 Feb 2008 08:20:52 GMT

Thanks kyjo, nice to have news about this issue. Excuse my ignorance, but I'm using a war file so I have no alfresco.sh to edit. What should I change to define UTF encoding?

Re: User data from LDAP: Character encoding problem

bjoern — Thu, 07 Feb 2008 18:23:21 GMT

Hi,
is there a different solution ?
If i dont want to change the encoding param of the jvm ?
Cheers B

Re: User data from LDAP: Character encoding problem

naveenkumar — Mon, 02 Jun 2008 16:40:33 GMT

hi,

We have users imported into alfresco system through LDAP. Users have spl characters (French) in their names.

When we search for names with specila charaters No results are returned (In Invite users screen, admin console search users screen)

We see that the screens use lucene search. We tried setting the serever encoding to UTF-8 (catalina.bat file), yet the results do not display names with spl characters….

set Catalina_opts= -Dfile -encoding=UTF-8

[size=100]Any solution anybody?[/size]

Re: User data from LDAP: Character encoding problem

bjoern — Thu, 05 Jun 2008 08:58:00 GMT

Hello,

isn't it supposed to be something like this under windows: "set CATALINA_OPTS=-Dfile.encoding=…" …
–> that is a dot between 'file' and 'encoding' ?

try setting the java-opts in the "alfresco.bat" instead.

I set the javaopts in the "alfresco.sh" under "/opt/alfresco" like this on Ubuntu:

export JAVA_OPTS='-Xms128m -Xmx512m -server -Dfile.encoding=UTF-8'

and it worked fine…

Cheers BjÃ¶rn

Re: User data from LDAP: Character encoding problem

naveenkumar — Wed, 18 Jun 2008 16:38:43 GMT

Hello,

Thanks for responding. That - was a typo error.

Well i set in alfresco.sh

# Value by SDE
export JAVA_OPTS='-Xms256m -Xmx512m -XXermSize=192m -server -Dfile.encoding=UTF-8'

seems like i have a strange problem,
when i search for a paticular name (last name) alone with spl character with french as language, i get results,
whereas when i search after setting the language as english, i get no results

I did tests with two names (last name) having spl characters –>one returns results with both eng and french language (set in user options screen), the other doesnt return results only when language if English.

Any idea?

Re: User data from LDAP: Character encoding problem

naveenkumar — Mon, 23 Jun 2008 12:48:29 GMT

Hi,

I still face the problem…when my language is set to english the search doesnot return results….for names with spl characters…
Any sugesstion?

Re: User data from LDAP: Character encoding problem

jbloemendal — Tue, 03 Feb 2015 13:09:09 GMT

Hallo,

warming up this thread again…

We're facing the same problem. After changing the encoding by setting -Dfile.encoding=UTF-8, usernames containing special characters are rendered correctly, however searching those names isn't possible. The wired thing we encounter and which let's hope it might just be related to configuration is: the problem only occurs on the production environment.

Cheers,
Jannis