topic Problems with .msg files from Outlook 2003 in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/problems-with-msg-files-from-outlook-2003/m-p/121562#M85641 <HTML><HEAD></HEAD><BODY><SPAN>Greetings all,</SPAN><BR /><BR /><SPAN>It seems we are facing some problems with the way Alfresco is handling emails of .msg type saved with Outlook 2003. The email is uploaded fine but if we try to hit the preview button in order to show the email on the preview window Alfresco crashes with the exception shown below. Also searching for terms that exist in the email's body does not work. The email is written in Greek and we have tried setting the encoding both in UTF-8 and ISO 8859-7 (greek). Content type is always Email and this is automatically filled by Alfresco. From Outlook's perspective we have tried to save the email both in .msg format and unicode .msg format without any success. </SPAN><BR /><BR /><SPAN>For a strange reason if the email is saved with Outlook 2000 and concequently uploaded in Alfresco it works fine without throwing any exceptions.</SPAN><BR /><BR /><SPAN>Tomcat console when exception is throwed is shown below.</SPAN><BR /><BR /><PRE class="language-none line-numbers"><CODE>16:26:33,968 ERROR [alfresco.ajax] Failed to execute method NodeInfoBean.sendNodeInfo: Unknown Exception in Transaction.<BR />org.alfresco.error.AlfrescoRuntimeException: Unknown Exception in Transaction.<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:292)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:155)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.app.servlet.ajax.InvokeCommand.execute(InvokeCommand.java:167)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.app.servlet.ajax.AjaxServlet.service(AjaxServlet.java:148)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)<BR />&nbsp;&nbsp;&nbsp;at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:870)<BR />&nbsp;&nbsp;&nbsp;at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)<BR />&nbsp;&nbsp;&nbsp;at java.lang.Thread.run(Thread.java:595)<BR />Caused by: java.lang.reflect.InvocationTargetException<BR />&nbsp;&nbsp;&nbsp;at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)<BR />&nbsp;&nbsp;&nbsp;at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)<BR />&nbsp;&nbsp;&nbsp;at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<BR />&nbsp;&nbsp;&nbsp;at java.lang.reflect.Method.invoke(Method.java:585)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.app.servlet.ajax.InvokeCommand$1.execute(InvokeCommand.java:163)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:225)<BR />&nbsp;&nbsp;&nbsp;… 18 more<BR />Caused by: org.alfresco.service.cmr.repository.TemplateException: Error during processing of the template 'Content conversion failed: <BR />&nbsp;&nbsp; reader: ContentAccessor[ contentUrl=store://2008/1/22/16/24/cc1c9505-c8f5-11dc-bcd0-d1fa6a7067aa.bin, mimetype=message/rfc822, size=39936, encoding=UTF-8, locale=el_GR]<BR />&nbsp;&nbsp; writer: ContentAccessor[ contentUrl=store://2008/1/22/16/26/0835b63e-c8f6-11dc-bcd0-d1fa6a7067aa.bin, mimetype=text/plain, size=3525, encoding=UTF-8, locale=el_GR]<BR />&nbsp;&nbsp; options: {}'. Please contact your system administrator.<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.template.FreeMarkerProcessor.process(FreeMarkerProcessor.java:204)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.processor.TemplateServiceImpl.processTemplate(TemplateServiceImpl.java:177)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.processor.TemplateServiceImpl.processTemplate(TemplateServiceImpl.java:107)<BR />&nbsp;&nbsp;&nbsp;at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)<BR />&nbsp;&nbsp;&nbsp;at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)<BR />&nbsp;&nbsp;&nbsp;at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<BR />&nbsp;&nbsp;&nbsp;at java.lang.reflect.Method.invoke(Method.java:585)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:281)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:187)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:154)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.security.permissions.impl.AlwaysProceedMethodInterceptor.invoke(AlwaysProceedMethodInterceptor.java:40)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:49)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.audit.AuditComponentImpl.auditImpl(AuditComponentImpl.java:256)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.audit.AuditComponentImpl.audit(AuditComponentImpl.java:191)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:69)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:210)<BR />&nbsp;&nbsp;&nbsp;at $Proxy94.processTemplate(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.bean.ajax.NodeInfoBean.sendNodeInfo(NodeInfoBean.java:92)<BR />&nbsp;&nbsp;&nbsp;… 24 more<BR />Caused by: org.alfresco.service.cmr.repository.ContentIOException: Content conversion failed: <BR />&nbsp;&nbsp; reader: ContentAccessor[ contentUrl=store://2008/1/22/16/24/cc1c9505-c8f5-11dc-bcd0-d1fa6a7067aa.bin, mimetype=message/rfc822, size=39936, encoding=UTF-8, locale=el_GR]<BR />&nbsp;&nbsp; writer: ContentAccessor[ contentUrl=store://2008/1/22/16/26/0835b63e-c8f6-11dc-bcd0-d1fa6a7067aa.bin, mimetype=text/plain, size=3525, encoding=UTF-8, locale=el_GR]<BR />&nbsp;&nbsp; options: {}<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.transform.AbstractContentTransformer.transform(AbstractContentTransformer.java:255)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.transform.AbstractContentTransformer.transform(AbstractContentTransformer.java:210)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.RoutingContentService.transform(RoutingContentService.java:468)<BR />&nbsp;&nbsp;&nbsp;at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)<BR />&nbsp;&nbsp;&nbsp;at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)<BR />&nbsp;&nbsp;&nbsp;at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<BR />&nbsp;&nbsp;&nbsp;at java.lang.reflect.Method.invoke(Method.java:585)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:281)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:187)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:154)<BR />&nbsp;&nbsp;&nbsp;at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:80)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.model.ml.MLContentInterceptor.invoke(MLContentInterceptor.java:129)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:49)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.audit.AuditComponentImpl.audit(AuditComponentImpl.java:238)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:69)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:210)<BR />&nbsp;&nbsp;&nbsp;at $Proxy24.transform(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.template.BaseContentNode$TemplateContentData.getContentAsText(BaseContentNode.java:478)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.template.CropContentMethod.exec(CropContentMethod.java:64)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.MethodCall._getAsTemplateModel(MethodCall.java:93)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.Expression.getAsTemplateModel(Expression.java:89)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.Assignment.accept(Assignment.java:90)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.Environment.visit(Environment.java:196)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.MixedContent.accept(MixedContent.java:92)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.Environment.visit(Environment.java:196)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:79)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.Environment.visit(Environment.java:196)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.MixedContent.accept(MixedContent.java:92)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.Environment.visit(Environment.java:196)<BR />&nbsp;&nbsp;&nbsp;at freemarker.core.Environment.process(Environment.java:176)<BR />&nbsp;&nbsp;&nbsp;at freemarker.template.Template.process(Template.java:232)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.template.FreeMarkerProcessor.process(FreeMarkerProcessor.java:200)<BR />&nbsp;&nbsp;&nbsp;… 46 more<BR />Caused by: org.alfresco.service.cmr.repository.ContentIOException: Property set stream: \__nameid_version1.0__substg1.0_10000102<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.transform.MailContentTransformer$1.processPOIFSReaderEvent(MailContentTransformer.java:96)<BR />&nbsp;&nbsp;&nbsp;at org.apache.poi.poifs.eventfilesystem.POIFSReader.processProperties(POIFSReader.java:259)<BR />&nbsp;&nbsp;&nbsp;at org.apache.poi.poifs.eventfilesystem.POIFSReader.processProperties(POIFSReader.java:228)<BR />&nbsp;&nbsp;&nbsp;at org.apache.poi.poifs.eventfilesystem.POIFSReader.read(POIFSReader.java:95)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.transform.MailContentTransformer.transformInternal(MailContentTransformer.java:110)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.transform.AbstractContentTransformer.transform(AbstractContentTransformer.java:246)<BR />&nbsp;&nbsp;&nbsp;… 83 more<BR />Caused by: org.alfresco.service.cmr.repository.ContentIOException: Failed to open stream onto channel: <BR />&nbsp;&nbsp; writer: ContentAccessor[ contentUrl=store://2008/1/22/16/26/0835b63e-c8f6-11dc-bcd0-d1fa6a7067aa.bin, mimetype=text/plain, size=3525, encoding=UTF-8, locale=el_GR]<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.AbstractContentWriter.getContentOutputStream(AbstractContentWriter.java:390)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.AbstractContentWriter.putContent(AbstractContentWriter.java:465)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.transform.MailContentTransformer$1.processPOIFSReaderEvent(MailContentTransformer.java:90)<BR />&nbsp;&nbsp;&nbsp;… 88 more<BR />Caused by: org.alfresco.service.cmr.repository.ContentIOException: A channel has already been opened<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.AbstractContentWriter.getWritableChannel(AbstractContentWriter.java:239)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.content.AbstractContentWriter.getContentOutputStream(AbstractContentWriter.java:383)<BR />&nbsp;&nbsp;&nbsp;… 90 more<BR /><SPAN 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Tue, 22 Jan 2008 14:34:18 GMT savah 2008-01-22T14:34:18Z Problems with .msg files from Outlook 2003 https://connect.hyland.com/t5/alfresco-archive/problems-with-msg-files-from-outlook-2003/m-p/121562#M85641 Greetings all,It seems we are facing some problems with the way Alfresco is handling emails of .msg type saved with Outlook 2003. The email is uploaded fine but if we try to hit the preview button in order to show the email on the preview window Alfresco crashes with the exception shown below. Also Tue, 22 Jan 2008 14:34:18 GMT https://connect.hyland.com/t5/alfresco-archive/problems-with-msg-files-from-outlook-2003/m-p/121562#M85641 savah 2008-01-22T14:34:18Z Re: Problems with .msg files from Outlook 2003 https://connect.hyland.com/t5/alfresco-archive/problems-with-msg-files-from-outlook-2003/m-p/121563#M85642 <HTML><HEAD></HEAD><BODY><SPAN>That issue is a bug and has been fixed on HEAD.</SPAN><BR /><BR /><SPAN>Kevin</SPAN></BODY></HTML> Mon, 04 Feb 2008 11:37:24 GMT https://connect.hyland.com/t5/alfresco-archive/problems-with-msg-files-from-outlook-2003/m-p/121563#M85642 kevinr 2008-02-04T11:37:24Z