topic Re: Issue with Navigator in IE in Alfresco Archive

Issue with Navigator in IE

nick_gti — Tue, 26 Jun 2007 20:48:32 GMT

I am new to Alfresco just downloaded and installed the Enterprise Trial 2.0 today setting up spaces and what not.I have noticed that when using Internet Explorer 6 or 7 and using a drop down in the Navigator (ie. Guest Home) I get a dialog box that says:" No data returned from server!"Now doing the

Re: Issue with Navigator in IE

mikeh — Tue, 26 Jun 2007 23:57:11 GMT

Hi,

Is Alfresco running on your local machine, or a different server?

Also, is Internet Explorer set to use a proxy server at all?

Finally, have you any policies (e.g. company-wide security ones) or have you changed any security settings yourself within IE?

Thanks,
Mike

Re: Issue with Navigator in IE

nick_gti — Wed, 27 Jun 2007 13:22:06 GMT

I knew I would forget that.
Details of my setup:

"Is Alfresco running on your local machine, or a different server? "
Different server (running windows 2003 server)
*Note it does work locally on the server just remote does not.

"Also, is Internet Explorer set to use a proxy server at all? "
IE is not set to use a proxy. We don't have one anyway.

I have tried reseting security settings to default to no effect.
We run an Active Directory and the only policies that are set are to add one of our servers to the trusted sites to allow windows authentication.

Edit: Also I set Alfresco to run on MySQL 5.0 if you need that info.

Re: Issue with Navigator in IE

mikeh — Wed, 27 Jun 2007 21:04:32 GMT

Hi,

I've tried to reproduce this by installing Alfresco on a clean Win2k3 server (fully patched Enterprise Edition with SP2) and accessed using both IE6 and IE7 from WinXP. Unfortunately (for you!) I can't reproduce the problem you're seeing.

The only other thing I can usefully suggest is to install Microsoft Fiddler (HTTP debugging proxy) on the client machine to see if there's a communication problem of some sort, although the fact that Firefox works would suggest there isn't. Fiddler can be downloaded from http://fiddler2.com/fiddler2/

Regards,
Mike

Re: Issue with Navigator in IE

nick_gti — Wed, 27 Jun 2007 23:31:38 GMT

Hi,

I've tried to reproduce this by installing Alfresco on a clean Win2k3 server (fully patched Enterprise Edition with SP2) and accessed using both IE6 and IE7 from WinXP. Unfortunately (for you!) I can't reproduce the problem you're seeing.

The only other thing I can usefully suggest is to install Microsoft Fiddler (HTTP debugging proxy) on the client machine to see if there's a communication problem of some sort, although the fact that Firefox works would suggest there isn't. Fiddler can be downloaded from http://fiddler2.com/fiddler2/

Regards,
Mike

Ok i downloaded fiddler and ran it and got a capture of both IE and Firefox when i click the down arrow.

I upload it to http://www.sendspace.com/file/ezhs4l

I really don't know how to read the session or what to look for but seems IE7 doesn't like the XML formating.

Re: Issue with Navigator in IE

nick_gti — Thu, 28 Jun 2007 00:50:16 GMT

Well i may have just figured it out. If i connect to the server by ip it works perfect. But if i connect via the server's host name it does not.

Strange.

Re: Issue with Navigator in IE

kevinr — Thu, 28 Jun 2007 10:32:38 GMT

It's probably a caching issue - I believe it has been resolved in 2.1.

Thanks,

Kevin

Re: Issue with Navigator in IE

nick_gti — Sat, 07 Jul 2007 21:37:07 GMT

Hi,

I've tried to reproduce this by installing Alfresco on a clean Win2k3 server (fully patched Enterprise Edition with SP2) and accessed using both IE6 and IE7 from WinXP. Unfortunately (for you!) I can't reproduce the problem you're seeing.

The only other thing I can usefully suggest is to install Microsoft Fiddler (HTTP debugging proxy) on the client machine to see if there's a communication problem of some sort, although the fact that Firefox works would suggest there isn't. Fiddler can be downloaded from http://fiddler2.com/fiddler2/

Regards,
Mike

I might have found a way to reproduce it for you.

My server's host name is "server_misc" if I rename the server to "servermisc" i have no trouble connecting via hostname to alfresco and using the drop down menu in the navigator.

Just FYI.