topic CIFS 'phantom files' problem in Alfresco Archive

CIFS 'phantom files' problem

fschnell — Sun, 24 Jun 2007 11:42:33 GMT

During daily usage my colleague Dave made the following observation regarding CIFS. It is a repeatable, but random problem. We end up in a situation where files are visible in CIFS but not they actually do not exist anymore. Access via CIFS is not possible (file does not exist) an in the webinterfac

Re: CIFS 'phantom files' problem

fschnell — Tue, 26 Jun 2007 11:02:18 GMT

I confirm it is MySQL and all tables are InnoDB. I will create an issue for it.

Re: CIFS 'phantom files' problem

andy — Tue, 26 Jun 2007 15:03:48 GMT

Hi

Can you tell us which version of the repo this aplies to - or include it in the bug report.

Always intersted in distillery spaces…

Cheers

Andy

Re: CIFS 'phantom files' problem

fschnell — Thu, 28 Jun 2007 16:23:45 GMT

Alfresco 2.0 community on OpenSuse Linux 10.2

Re: CIFS 'phantom files' problem

gary_spencer — Mon, 02 Jul 2007 13:56:12 GMT

Hi,

What's the client OS that you're using to access the Alfresco CIFS server ?.
Are there any errors/exceptions logged in the alfresco.log file ?, if so then can you email the alfresco.log file to me.

Cheers

Gary

Re: CIFS 'phantom files' problem

fschnell — Tue, 03 Jul 2007 10:06:00 GMT

Client: WinXP SP2

alfresco.log will come

Re: CIFS 'phantom files' problem

fschnell — Tue, 03 Jul 2007 12:40:44 GMT

Gary,

I restarted the server and asked my colleague to redo
the actions which he always does to trigger the problem.
There are no messages in alfresco.log. Even after the
problem appeared the last message is

Alfresco started (Community version) Current version 2.0.0 - build 185 - schema 38

Anything else you want us to look for?

Frank

Re: CIFS 'phantom files' problem

andy — Fri, 06 Jul 2007 14:53:11 GMT

Hi

When you get into this odd state can you confirm

1) The CIFS view is incorrect
2) The UI view is correct

and then try

3) Finding the files using search in the UI
4) Access to the files via FTP or WebDAV

Is the index information stored on a local disk?

Andy

Re: CIFS 'phantom files' problem

fschnell — Fri, 13 Jul 2007 14:46:48 GMT

Andy,

sorry for the delay.

1) the CIFS view is incorrect.
2) the Web UI view is correct.
3) search finds the files in the correct folder
4) FTP shows them in the incorrect folder

The index is stored on the local disk.

I hope that helps.

Frank

Re: CIFS 'phantom files' problem

andy — Fri, 20 Jul 2007 10:16:32 GMT

Hi

Sorry to miss one out of the list ….

Can you check that WebDAV shows the correct files.
http://localhost:8080/alfresco/webdav/

It helps us narrow down where the issue lives.

If you could confirm the issue is still present on 2.1 (with the same set of tests) that would also help.

Andy

Re: CIFS 'phantom files' problem

fschnell — Tue, 24 Jul 2007 12:44:57 GMT

We tried the Webdav interface in the community 2.0 version:

"…and the space that I cannot access via CIFS gives the error

=An error occurred whilst generating the directory listing, please contact the system administrator.=

using WebDav."

In the other space, the Phantom Files appear to be there, but give the error when I try opening them

==
HTTP Status 404 -

type Status report
message
description The requested resource () is not available.
Apache Tomcat/5.5.20
==

It appears to us, as if the web client shows the true picture while CIFS, FTP and Webdav do not.

Hope that helps.
Frank

Re: CIFS 'phantom files' problem

fschnell — Sun, 29 Jul 2007 11:50:04 GMT

In the meantime we installed 2.1 RC and after two days intensive tries we were not able to reproduce this error.

Re: CIFS 'phantom files' problem

simon — Thu, 20 Sep 2007 13:36:42 GMT

Same problem here with Alfresco 1.4.3 Enterprise. We have a space that is not accessible via CIFS, FTP or WebDAV but using the web client we can access it. Same permission error as fschnell but it's not security related as even the administrator users get this problem.

Re: CIFS 'phantom files' problem

simon — Fri, 21 Sep 2007 09:54:32 GMT

For futher reference: rebuilding the indexes did the trick, it's working again. I set the option to VALIDATE, so let's hope I don't have to rebuild the whole bunch when this happens again.

Anyone knows when this happens? My database is set to InnoDB so I thought there would be a rollback when something went wrong?

Re: CIFS 'phantom files' problem

rdanner — Tue, 25 Sep 2007 02:23:59 GMT

We use CIFS extensively every day and I have not seen or heard about this issue. I can confirm that there are weird behaviors in CIFS and FTP while the full index is running – but that should not be happening in a production environment.