topic Re: Mobile App - Some sites not opening in Alfresco Archive

Mobile App - Some sites not opening

slibert — Thu, 13 Oct 2016 09:18:21 GMT

Hello All,We are having strange behavior with latest community GA (5.1f)All sites are working nicely in Share, but some are not working with mobile app, all access with the same user.Opening those problematic site with mobile app give a generic red message : "Cannot open site, check permissions"In t

Re: Mobile App - Some sites not opening

jpotts — Thu, 13 Oct 2016 14:17:43 GMT

Do you have any AMPs or other customizations installed?

Re: Mobile App - Some sites not opening

slibert — Thu, 13 Oct 2016 14:46:56 GMT

No customization.

Only specificity is we're using tenants.

Regards

Re: Mobile App - Some sites not opening

mrks_js1 — Fri, 14 Oct 2016 08:09:34 GMT

have you checked alf jira for similar issues?

if there is nothing, i'd suggest you create a ticket System Dashboard - Alfresco JIRA

Re: Mobile App - Some sites not opening

jpotts — Fri, 14 Oct 2016 14:08:09 GMT

Are there any error messages being written to

$TOMCAT_HOME/logs/catalina.out at the time when a site is attempting to be

opened on mobile?

Re: Mobile App - Some sites not opening

slibert — Fri, 14 Oct 2016 14:14:10 GMT

Nothing similar found on Jira, but before creating one I would like to get more info. Right now, there is no lead to follow, so not easy to track and fix...

Regarding catalina.out, nothing special there. As share interface is working nicely, fault is on some CMIS call on mobile-app side. Which log could I raise to get more info about CMIS call done from mobile app ?