topic Re: Alfresco is running without Share Services in Alfresco Archive

Alfresco is running without Share Services

michael_s1 — Thu, 29 Sep 2016 02:06:20 GMT

Hi, I hope someone can help.I have activated passthru authentication, but since doing so, I am getting the message "Alfresco is running without Share Services. See your System Administrator for more details."I have made the same change to two servers, one running Alfresco One trial 5.1.1 and one ru

Re: Alfresco is running without Share Services

gethin — Thu, 29 Sep 2016 07:13:46 GMT

To work with Share you need to have the "share-services" amp installed on the repository and the version numbers need to match. If you call the following url do you see share-services installed as a module?

http://localhost:8080/alfresco/api/-default-/private/alfresco/versions/1/modulepackages/

via Share the url is:

http://localhost:8081/share/proxy/alfresco-api/-default-/private/alfresco/versions/1/modulepackages/

I don't think your issue is to do with Authentication. The warning message is only shown for the first 15 seconds of a log in, so that's probably where you see the difference.

Re: Alfresco is running without Share Services

kaynezhang — Thu, 29 Sep 2016 08:31:57 GMT

Please visit following url with admin account and check it's return to see if share servcie amp is correcty installed
http://serverort/alfresco/api/default/private/alfresco/versions/1/modulepackages/alfresco-share-services

Re: Alfresco is running without Share Services

michael_s1 — Fri, 30 Sep 2016 00:36:06 GMT

Thank you for helping. When I go to http://localhost:8080/alfresco/api/-default-/private/alfresco/versions/1/modulepackages/

I am prompted for a login. I key in admin and the admin password that works for the admin console and also for logging in to share and this is not accepted. It keeps prompting. I have tried my username (I am set up as an admin) and this is also not accepted.

When I cancel from the login pop-up, I get a web page saying "Unauthorised"

"message" : "08300011 Authentication failed for Web Script org\/alresco\/api/\ResourceWebScript.get".

Re: Alfresco is running without Share Services

michael_s1 — Fri, 30 Sep 2016 00:42:43 GMT

I cannot get to this link as I cannot logon it. What credentials do I use as the admin one does not work.

Please note that if I remove passthru from the authentication chain the warning message about share services not running does not come up. Thank you.

Re: Alfresco is running without Share Services

kaynezhang — Fri, 30 Sep 2016 02:03:35 GMT

As Gethin James Said in order to make share work ,you need to install share-service amp into repository and make sure share'version number is equal to shareServices amp's version number.

You have two options to check whether share-service amp is installed correctly and it's version number.

option 1 is using the Module Management Tool (MMT),you can refer to http://docs.alfresco.com/5.0/concepts/dev-extensions-modules-management-tool.html for detail information

option 2 : You can turn on your browser's debugging tool, and you'll find something like this on console

2016-01-21 11:09:24,195 DEBUG [webscripts.connector.RemoteClient] [http-bio-8080-exec-4] Executing (GET) http://localhost:8080/alfresco/api/- default-/private/alfresco/versions/1/modulepackages/alfresco-share-services?alf_ticket=TICKET_a6a38ec6b63f78c3fb9d63e9e4bbd2350cffa422

trace the message you will find the cause of the issue.

After checking the share-service amp status ,if you find it is not installed correctly or version not match,you'd better reinstall the correct share-service amp version using mmt.

if you find it installed correctly and version matches ,you can disable the waring(not recommended) by following steps

open file ${SHARE_ROOT_FOLDER}/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/share/imports/share-header.lib.js with a text editor

and find something like this

{

id: "HEADER_SHARE_SERVICES_WARNING",

name: "share/services/ServicesWarning",

config: {

shareServices: getShareServices(),

shareVersion: getShareVersion(),

userIsAdmin: user.isAdmin

}

comment it out like

{

id: "HEADER_SHARE_SERVICES_WARNING",

name: "share/services/ServicesWarning",

config: {

shareServices: getShareServices(),

shareVersion: getShareVersion(),

userIsAdmin: user.isAdmin

}

Re: Alfresco is running without Share Services

michael_s1 — Fri, 30 Sep 2016 04:46:31 GMT

Hi kayne

Thanks so much for pointing me on how to check my versions:

Below is the output of alfresco-mmt.jar

D:\alfresco-community\java\bin>java -jar D:\alfresco-community\bin\alfresco-mmt.jar list D:\alfresco-community\tomcat\webapps\alfresco.war

Module 'alfresco-share-services' installed in 'D:\alfresco-community\tomcat\webapps\alfresco.war'

- Title: Alfresco Share Services AMP

- Version: 5.2.0

- Install Date: Tue Jun 21 20:17:12 AEST 2016

- Description: Module to be applied to alfresco.war, containing APIs for Alfresco Share

Module 'alfresco-aos-module' installed in 'D:\alfresco-community\tomcat\webapps\alfresco.war'

- Title: Alfresco Office Services Module

- Version: 1.1

- Install Date: Tue Jun 21 20:17:11 AEST 2016

- Description: Allows applications that can talk to a SharePoint server to talk to your Alfresco installation

Below is the share version installed. Please note that I only used the one installer and have never upgraded. This issue is also in the Alfresco One 5.1.1.

Contents of manifest.mf for share

Manifest-Version: 1.0

Implementation-Title: Alfresco Share WAR

Implementation-Version: 5.1.f

Built-By: build

Specification-Vendor: Alfresco Software

Build-Revision: 125711

Build-Name: Alfresco - Share 5.1... - 5.1.f

Created-By: Apache Maven 3.2.5

Implementation-URL: http://www.alfresco.org/alfresco-share-parent/share/

Build-Date: 2016-04-22T22:30:05Z

Implementation-Vendor: Alfresco Software

Build-Number: 6

Implementation-Vendor-Id: org.alfresco

Build-Jdk: 1.7.0_55

Specification-Title: Alfresco Share WAR

Build-Key: ALF-CSHARE15-JOB1-6

Specification-Version: 5.2.0

Archiver-Version: Plexus Archiver

Name: Share Libraries

freemarker: 2.3.20-alfresco-patched

alfresco-core: 6.1

yui: 2.9.0-alfresco-20141223

webscripts: 6.5

alfresco-jlan: 6.0

surf: 5.1.f

aikau: 1.0.63

rhino: 1.7R4-alfresco-patched

spring: 3.2.14.RELEASE

Name: Source-control

Source-Url: https://svn.alfresco.com/repos/alfresco-enterprise/web-apps/Share/tags/5.1.f

Source-Revision: 125711

Last-change-Revision: 125711

I think what I am seeing is a bug in Alfresco since the share version and the share-services version are both 5.2.0.

I will comment the check as per your instructions so as to avoid the error.

Many thanks and regards

Michael

Re: Alfresco is running without Share Services

anon26949 — Tue, 24 Jan 2017 06:57:12 GMT

The same problem:

[bykov@docflow /]$ java -jar /opt/alfresco-community/bin/alfresco-mmt.jar list /opt/alfresco-community/tomcat/webapps/alfresco.war
Module 'alfresco-aos-module' installed in '/opt/alfresco-community/tomcat/webapps/alfresco.war'
   -    Title:        Alfresco Office Services Module
   -    Version:      1.1.4
   -    Install Date: Thu Jan 05 18:29:45 SAMT 2017
   -    Description:   Allows applications that can talk to a SharePoint server to talk to your Alfresco installation
Module 'alfresco-share-services' installed in '/opt/alfresco-community/tomcat/webapps/alfresco.war'
   -    Title:        Alfresco Share Services AMP
   -    Version:      5.2.0
   -    Install Date: Thu Jan 05 18:29:44 SAMT 2017
   -    Description:   Module to be applied to alfresco.war, containing APIs for Alfresco Share

Re: Alfresco is running without Share Services

dbiggins — Wed, 22 Feb 2017 13:37:23 GMT

FWIW, I get the problem in 5.1.1 if i enable kerberos for 'Browser Based Automatic Login'. If i disable kerberos, the error goes away.

Module 'alfresco-share-services' installed in 'tomcat/webapps/alfresco.war'
   -    Title:        Alfresco Share Services AMP
   -    Version:      5.1.1
   -    Install Date: Mon Dec 19 22:50:57 EST 2016
   -    Description:   Module to be applied to alfresco.war, containing APIs for Alfresco Share

Re: Alfresco is running without Share Services

darkstar1 — Thu, 08 Jun 2017 09:40:50 GMT

I can also confirm this. I just installed 5.2 and enabled Kerberos and see the same issue

Re: Alfresco is running without Share Services

resplin — Thu, 08 Jun 2017 21:04:05 GMT

‌ Instead of commenting on an old thread that appears to have resolved the issue, it is helpful if you create a new one for your specific issue. Also, do you have Kerberos enabled?

‌ and ‌ Can one of you create an issue in the ALF project at http://issues.alfresco.com with details on how exactly you configured your system? Thank you.

Re: Alfresco is running without Share Services

darkstar1 — Fri, 09 Jun 2017 06:53:28 GMT

Ok. It'll have to be early next week sometime.

Re: Alfresco is running without Share Services

mrks_js1 — Fri, 09 Jun 2017 12:26:53 GMT

I had the same issue:

[ACE-5682] Share displays the "Alfresco is running without Share Services.See your...." message when external

authentica…

I believe it also had something to do with the browser cache.

the real issue (if i recall correctly) is that share-config-custom has changed a bit (new api endpoint):

<endpoint>
         <id>alfresco-api</id>
         <parent-id>alfresco</parent-id>
         <name>Alfresco Public API - user access</name>
         <description>Access to Alfresco Repository Public API that require user authentication.
           This makes use of the authentication that is provided by parent 'alfresco' endpoint.</description>
         <connector-id>alfresco</connector-id>
         <endpoint-url>http://localhost:8080/alfresco/api</endpoint-url>
         <identity>user</identity>
</endpoint>‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

compare http://docs.alfresco.com/5.0/tasks/share-change-port.html / http://docs.alfresco.com/5.1/tasks/share-change-port.html

Re: Alfresco is running without Share Services

resplin — Fri, 09 Jun 2017 18:27:01 GMT

It is worth checking to see if the solution suggested in the issue linked by ‌ applies to the issue you are seeing.

Re: Alfresco is running without Share Services

anon26949 — Sun, 11 Jun 2017 17:11:34 GMT

Richard Esplin Thank you very much for your comment!.. My comment is also quite old... Now everything works fine. No, Kerberos was disabled in my case. Thank you for your remarks!

Kind regards,
Aleksey Bykov.

Re: Alfresco is running without Share Services

resplin — Mon, 12 Jun 2017 14:54:13 GMT

Thank you for confirming that you were not using Kerberos and that it currently works for you.

Re: Alfresco is running without Share Services

darkstar1 — Wed, 21 Jun 2017 10:46:19 GMT

Thanks Markus.

I finally got around to looking at the issue today and it is down to the alfresco connector being changed.

I simply changed the api endpoint to use the cookie connector.

<endpoint>
<id>alfresco-api</id>
<parent-id>alfresco</parent-id>
<name>Alfresco Public API - user access</name>
<description>Access to Alfresco Repository Public API that require user authentication.
This makes use of the authentication that is provided by parent 'alfresco' endpoint.</description>
<connector-id>alfrescoCookie</connector-id>
<endpoint-url>http://localhost:8080/alfresco/api</endpoint-url>
<identity>user</identity>
<external-auth>true</external-auth>
</endpoint>

Re: Alfresco is running without Share Services

resplin — Wed, 21 Jun 2017 13:29:43 GMT

Thanks for letting us know.

Re: Alfresco is running without Share Services

jpotts — Fri, 18 Aug 2017 17:49:36 GMT

I found another case where this message is displayed.

If you have both NTLM and LDAP in your authentication chain, and you have ntlm.authentication.sso.enabled=true, when you login as an LDAP-managed user you will see the message. Additionally, you will not be able to authenticate against /alfresco/api using an LDAP-managed user. Alfresco-managed users will not see the message and will be able to authenticate against /alfresco/api.

If you change ntlm.authentication.sso.enabled to false, the problem goes away.

Re: Alfresco is running without Share Services

mauro1855 — Wed, 13 Dec 2017 08:47:17 GMT

Jeff, thanks for the info, actually I had exactly that problem.

Do you think this might be somehow related to this: [ALF-21966] External authentication not working on custom pages - Alfresco JIRA