topic Exception while logging as tenant in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/exception-while-logging-as-tenant/m-p/306813#M259943 <HTML><HEAD></HEAD><BODY><SPAN>Hi Guys,</SPAN><BR /><BR /><SPAN>I have multitenancy enabled in my alfresco instance. I have created a tenant &lt;strong&gt;choam.com&lt;/strong&gt; and trying to login but not able to getting an exception. Please let me know what can be the issue. Attaching the screenshot of the share.</SPAN><BR /><BR /><SPAN>&lt;strong&gt;Exception&lt;/strong&gt; </SPAN><BR /><BR /><PRE class="language-none line-numbers"><CODE>2016-08-11 11:01:49,565&nbsp; INFO&nbsp; [extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 435 Web Scripts (+0 failed), 577 URLs<BR /> 2016-08-11 11:01:49,566&nbsp; INFO&nbsp; [extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 1 Package Description Documents (+0 failed) <BR /> 2016-08-11 11:01:49,566&nbsp; INFO&nbsp; [extensions.webscripts.DeclarativeRegistry] [asynchronouslyRefreshedCacheThreadPool1] Registered 0 Schema Description Documents (+0 failed) <BR /> 2016-08-11 11:02:36,984&nbsp; ERROR [extensions.webscripts.AbstractRuntime] [http-apr-8080-exec-3] Exception from executeScript - redirecting to status template error: 07110029 Web Script Store workspace://SpacesStore/app:company_home/app:dictionary/cm:extensionwebscripts must exist; it was not found<BR /> org.springframework.extensions.webscripts.WebScriptException: 07110029 Web Script Store workspace://SpacesStore/app:company_home/app:dictionary/cm:extensionwebscripts must exist; it was not found<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore$1$1.execute(RepoStore.java:235)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore$1$1.execute(RepoStore.java:212)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:457)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore$1.doWork(RepoStore.java:211)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore$1.doWork(RepoStore.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:548)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore.getBaseNodeRef(RepoStore.java:207)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore.findNodeRef(RepoStore.java:318)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore$RepoScriptLoader$1$1.execute(RepoStore.java:998)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore$RepoScriptLoader$1$1.execute(RepoStore.java:994)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:457)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore$RepoScriptLoader$1.doWork(RepoStore.java:993)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore$RepoScriptLoader$1.doWork(RepoStore.java:990)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:548)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepoStore$RepoScriptLoader.getScript(RepoStore.java:989)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.webscripts.MultiScriptLoader.getScript(MultiScriptLoader.java:49)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepositoryScriptProcessor.findScript(RepositoryScriptProcessor.java:78)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.webscripts.ScriptProcessorRegistry.findValidScriptPath(ScriptProcessorRegistry.java:256)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.webscripts.AbstractWebScript.getExecuteScript(AbstractWebScript.java:648)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:75)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:482)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:457)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:551)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:619)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepositoryContainer.executeScriptInternal(RepositoryContainer.java:399)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:280)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:378)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:209)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:132)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:421)<BR />&nbsp;&nbsp;&nbsp;at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1074)<BR />&nbsp;&nbsp;&nbsp;at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2466)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2455)<BR />&nbsp;&nbsp;&nbsp;at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)<BR />&nbsp;&nbsp;&nbsp;at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)<BR />&nbsp;&nbsp;&nbsp;at java.lang.Thread.run(Thread.java:745)<BR />2016-08-11 11:02:37,212&nbsp; ERROR [alfresco.web.site] [ajp-apr-8009-exec-7] org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository<BR /> org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:194)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.site.SlingshotUserFactory.loadUser(SlingshotUserFactory.java:113)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:180)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:259)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:182)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:137)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:380)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:290)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:264)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1201)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:986)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:933)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:851)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:953)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:844)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:829)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)<BR />&nbsp;&nbsp;&nbsp;at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)<BR />&nbsp;&nbsp;&nbsp;at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)<BR />&nbsp;&nbsp;&nbsp;at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.site.servlet.SecurityHeadersFilter.doFilter(SecurityHeadersFilter.java:168)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.site.servlet.CSRFFilter.doFilter(CSRFFilter.java:322)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.site.servlet.SSOAuthenticationFilter.doFilter(SSOAuthenticationFilter.java:447)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:74)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:421)<BR />&nbsp;&nbsp;&nbsp;at org.apache.coyote.ajp.AjpAprProcessor.process(AjpAprProcessor.java:188)<BR />&nbsp;&nbsp;&nbsp;at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2466)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2455)<BR />&nbsp;&nbsp;&nbsp;at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)<BR />&nbsp;&nbsp;&nbsp;at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)<BR />&nbsp;&nbsp;&nbsp;at java.lang.Thread.run(Thread.java:745)<BR />Caused by: org.springframework.extensions.surf.exception.UserFactoryException: Unable to create user - failed to retrieve user metadata: <BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:184)<BR />&nbsp;&nbsp;&nbsp;… 57 more<BR /><SPAN 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/><BR /><BR /><SPAN>Thanks</SPAN><BR /><SPAN>Hiten Rastogi</SPAN><BR /></BODY></HTML> Thu, 11 Aug 2016 05:51:41 GMT hiten_rastogi1 2016-08-11T05:51:41Z Exception while logging as tenant https://connect.hyland.com/t5/alfresco-archive/exception-while-logging-as-tenant/m-p/306813#M259943 Hi Guys,I have multitenancy enabled in my alfresco instance. I have created a tenant &lt;strong&gt;choam.com&lt;/strong&gt; and trying to login but not able to getting an exception. Please let me know what can be the issue. Attaching the screenshot of the share.&lt;strong&gt;Exception&lt;/strong&gt; Thu, 11 Aug 2016 05:51:41 GMT https://connect.hyland.com/t5/alfresco-archive/exception-while-logging-as-tenant/m-p/306813#M259943 hiten_rastogi1 2016-08-11T05:51:41Z Re: Exception while logging as tenant https://connect.hyland.com/t5/alfresco-archive/exception-while-logging-as-tenant/m-p/306814#M259944 <HTML><HEAD></HEAD><BODY><SPAN>FYI,</SPAN><BR /><BR /><SPAN>I have checked and the following path(&lt;strong&gt;workspace://SpacesStore/app:company_home/app:dictionary/cm:extensionwebscripts&lt;/strong&gt;) do exist in my installation and other tenants are working fine, I am facing issue with only choam.com tenant.</SPAN></BODY></HTML> Thu, 11 Aug 2016 06:24:24 GMT https://connect.hyland.com/t5/alfresco-archive/exception-while-logging-as-tenant/m-p/306814#M259944 hiten_rastogi1 2016-08-11T06:24:24Z Re: Exception while logging as tenant https://connect.hyland.com/t5/alfresco-archive/exception-while-logging-as-tenant/m-p/306815#M259945 <HTML><HEAD></HEAD><BODY><SPAN>Can you verify that your search subsystem is working correctly and that the index is up to date?&nbsp; It looks like the searches being performed for that tenant are not actually returning any results - maybe a reindex might help</SPAN><BR /><BR /><SPAN>Regards</SPAN><BR /><BR /><SPAN>Steven</SPAN></BODY></HTML> Tue, 16 Aug 2016 18:00:28 GMT https://connect.hyland.com/t5/alfresco-archive/exception-while-logging-as-tenant/m-p/306815#M259945 steven_okennedy 2016-08-16T18:00:28Z